Sherry Gao Email and Phone Number

Maintain the smooth and efficient hotel operations in line with the Management Agreement and Hyatt’s Corporate Functional Strategies. -Ensure the professional operating and positioning of the hotel with all Hyatt Regency experience and Brand Standards. -Enforce flexible sales strategy to gain market share to overcome the shortage from local customer switch travel destination to out of Shanghai post pandemic-Drive customer experience survey and associates experience survey and exceeding both targets in 2023. -Prioritize the safety measurement at all times. Work under the guidance of “FORUS” system from Sinochem, establish and maintain safety polity and procedures according to new regulations. Provide periodic training to all hotel associates on safety related topics. Closely pay attention on equipment maintenance. -Implement retention strategies for talents from all level associates and attract high potential associates to hotel. Focuses attention on improving productivity levels to optimize manning structure and payroll expenses.-Prepare annual business plan, and manage to maximizing hotel revenue and profitability in line with the agreed business targets.-Effective management of owner’s assets, implement annually count for hotel assets together with the owning company-Enforce flexible sales strategy to gain market share to overcome the shortage frominternational travelers post pandemic. Maintain REVPAR index at No.1 position inChangchun market.-Drive customer experience survey and associates experience survey and exceeding bothtargets in 2021 and 2022.-Prioritize the safety measurement at all times. Work with local experts to establish safetypolity and procedures according to new regulations. Provide periodic training to all hotelassociates on safety related topics. Closely pay attention on equipment maintenance.

Assist General Manager to maintain the smooth and efficient hotel operations -Work closely with General Manager and other leadership committee member on hotel strategy decision. -Overlook daily operations of Finance, Rooms, F&B and Security functions, especially during the period of vacant of respective Leadership committee members-Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.-Oversee hotel daily work and maintain smooth operations during General Manager transformation.

Maintain the smooth and efficient working of the Finance Department. Work closely with General Manager and other leadership committee member on hotel strategy decision. -Prepare hotel opening major duty included but not limited to apply hotel license; prepare market list and price comparison; contract reviewing; set up Finance System and training the team. Grand Hyatt Chengdu successfully opened in Jan 2016.-Maintain the daily operation of Accounting department. Prepares and interprets the financial statements and reports for the hotel. Ensure all tax obligation fulfilled on timely manner-Maintain the smooth operation of Material Department. Control all expenses purchase request. Review periodically quotations for market list.-Compiles in conjunction with the General Manager and LC members all budget and forecasts relating to all activities of the hotel and the maintenance of all budget control procedures.

Maintain the smooth and efficient working of the Finance Department. Work closely with General Manager and other leadership committee member on hotel strategy decision. -Prepare hotel opening major duty included but not limited to apply hotel license; prepare market list and price comparison; contract reviewing; set up Finance System and training the team. Grand Hyatt Chengdu successfully opened in Jan 2016.-Maintain the daily operation of Accounting department. Prepares and interprets the financial statements and reports for the hotel. Ensure all tax obligation fulfilled on timely manner-Maintain the smooth operation of Material Department. Control all expenses purchase request. Review periodically quotations for market list.-Compiles in conjunction with the General Manager and LC members all budget and forecasts relating to all activities of the hotel and the maintenance of all budget control procedures.

To assist the Director of Finance in the smooth and efficient running of the Accounting Department. I joined Park Hyatt Beijing as Chief Accountant since Feb 2012. After one and half years working in General Ledger, I got promoted as Assistant Director of Finance in July 2013. My positions have involved significantly in reforecast and business plan process as well as supervised the accounting department’s daily operation. In Aug 2014, I have been promoted and transferred to Hyatt Regency Jingjin City as Director of Finance. My new role has not only required to run the Finance Division smoothly and efficiently, but also required the advice to General Manager and other leadership committee member before the business decisions made.