Level 1 Help Desk
Jan 2017 - Mar 2019
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Sherry Iskander Email & Phone Number
Graduate of Information Engineering and technlogy at the German University
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Role
Graduate of Information Engineering and technlogy at the German University
Location
Canada, Canada, Canada
Who is Sherry Iskander? Overview
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Quick answer
Sherry Iskander is listed as Graduate of Information Engineering and technlogy at the German University based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Sherry Iskander.
Sherry Iskander previously worked as level 1 help desk at Websdepot Technology Partners Inc. and Resolution Specialist at Distributel. Sherry Iskander holds Bachelor Of Education - Bed, Intermediate Senior Math And Physics Teacher, A from York University.
Profile bio
About Sherry Iskander
A goal oriented and driven network support analyst seeking a career in technical support using my passion for customer service and network analysis knowledge.Having excellent communication skills , being able to priotrize key issues and lead when there is need.Currently looking to for a suitable position in a company where I can make an impact, learn and grow.Key skills and competancies Proven ability to work under pressure and to meet deadlines. Able to work as part of a team, and work shifts, evenings and weekends. Able to present & negotiate at all levels in a non-technical manner. Knowledge of IP addressing and TCP/IP networking. Understanding of Change, incident and problem management. Experience of network protocols and ITIL Foundation. Knowledge of TCP/IP. Good knowledge of IP routing protocols. OSPF, BGP essential. Constantly focused on improving customer service through improved infrastructure management.
Listed skills include Ccna, Matlab, Cst Microwave Studio, Circuit Design, and 18 others.
5 roles
Sherry Iskander work experience
A career timeline built from the work history available for this profile.
Resolution Specialist
Nov 2016 - Dec 2016
Incident Management Specialist
Troubleshoot and resolve level 1 and 2 networks and security problems over the phone and emails. Log and document troubleshooting, escalating and incident management through tracking system. Escalate problems and follow up to reach an resolution through appropriate tiers. Communicate with the customer to ensure satisfaction and solution delivery.
Aug 2014 - Oct 2015
Trainee
Aug 2012 - Sep 2012
Trainee
Jul 2011 - Sep 2011
4 education records
Sherry Iskander education
Bachelor Of Education - Bed, Intermediate Senior Math And Physics Teacher, A
Bachelor Degree In Engineering, Electrical, Electronics And Communications Engineering
Bachelor Of Engineering - Be, Information Engineering And Technology, A+
Education record
Ramses College For Girls
FAQ
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What is Sherry Iskander's role at their current company?
Sherry Iskander is listed as Graduate of Information Engineering and technlogy at the German University.
Where is Sherry Iskander based?
Sherry Iskander is based in Canada, Canada, Canada.
What companies has Sherry Iskander worked for?
Sherry Iskander has worked for Websdepot Technology Partners Inc., Distributel, Orange Egypt, Morpho, and The Nass Group.
How can I contact Sherry Iskander?
You can use AeroLeads to view verified contact signals for Sherry Iskander, including work email, phone, and LinkedIn data when available.
What schools did Sherry Iskander attend?
Sherry Iskander holds Bachelor Of Education - Bed, Intermediate Senior Math And Physics Teacher, A from York University.
What skills is Sherry Iskander known for?
Sherry Iskander is listed with skills including Ccna, Matlab, Cst Microwave Studio, Circuit Design, Java, Vhdl, Time Management, and Team Leadership.
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