Sherry Jackson Email & Phone Number

Utah, United States

• Assist prospective members by gathering demographic information for Medicare health plans.
• Enroll members by following proper scripting and legal information, with attention to be accurate and friendly.
• Maintain complete and accurate documentation of all communications with members and prospective members.
• Build and strengthen member relationships with Blue Cross Blue Shield by providing good customer service.

Ogden, Utah

• Provided customer service assistance in placing their stories and collected payment by credit card or check, was cashier and receptionist.
• Posted events to the entertainment calendar online for music, plays, and events.
• Maintained community calendar and created weekly community calendars and military news stories.
• Maintained & ordered office supplies for newsroom, and assisted with copier when required.
• Extensive Electronic correspondence via Microsoft Outlook sending and receiving customer inquiries and inter-office inquiries.
• Proofing, sales, and customer service in answering general questions and directing the customer to the correct department.

Ogden, Utah

• Working for Academic Affairs, I entered class information for the yearly curriculum student catalog on Pagemaker program; publications of general information for campus-wide distribution.
• Appointment coordination and backup for absent secretarial staff.
• Creation and distribution of announcements and/or publicity fryers for events.
• Weber Studies publication included proofreading, editing and maintenance of author’s files.