Sherry L. Samples, Phd Email & Phone Number

• Oversee the ERP custom software development, customer education and analytics teams based in the US and abroad serving more than 1000 clients
• Oversee the successful completion of multiple complex projects simultaneously
• Work in a matrixed environment for oversight and development of customer education programs
• Create and put in place standards and expectations for a high functioning international teams that consistently year-over-year exceed metrics
• Educate, mentor and empower direct reports to move into higher positions
• Lead the creation of and ongoing monitoring of customer education to meet changing client needs

California, United States

• Oversee a US and India based team of custom developers for eFinancePlus and BusinessPlus
• Oversee the development work (retrofits and dbs) of all upgrades for 600+ clients
• Meet with clients to identify ways to better meet their needs and address concerns
• Work collaboratively with sales, compliance, product, support, project management and services
• Identify and put in place solutions to address process issues
• Handle and resolve customer escalations

Folsom, California, United States

Folsom, CA

Folsom, CA

Parkville, Missouri

• Perform below duties for the main campus and 40 additional campus centers nationwide.
• Oversight of enrollment reporting through National Student Clearinghouse pursuant to federal regulations
• Coordinate collection and maintenance of statistical data for planning and reporting
• Maintain accuracy of course database system to ensure data integrity
• Manage institutional compliance project initiatives
• Coordinate and provide technical review of data and reports associated with federal and state approvals

Kansas City, Kansas

• All reporting, tracking and related internal training for: EEO, ADAAA, DOL, FMLA, Title IX, USCIS, KSDE reporting, employee licensure, and employee evaluations
• Employee investigations to include Title IX and Title VII
• Unemployment tracking, reporting, and appeals
• Audit and maintain accurate, up-to-date job descriptions
• Oversee and administer all employee evaluations per policy and serve as system administrator for the electronic platform
• Employee relations for grievances and complaints

• Recruitment, staffing and retention for an organization employing nearly 4700 people
• Implementation lead for the new HR and payroll system
• Direct supervision for 326 employees
• Envisioned and developed the new administrators training program for Human Resources
• Co-evaluate with principals those teachers on Warning Status
• Training and system administrator for the Talent Ed (People Admin) on-line evaluation system

• As the Advanced Educational Programs Coordinator I led efforts to engage students in educational programs such as gifted offerings, challenge coursework, Advanced Placement, International Baccalaureate, dual credit.
• Oversee all aspects of the district’s K-12 gifted program for approximately 1350 students
• Increased the number of minority, second language and low SES students identified as gifted from 3% to 15% without lowering the admission standard
• Oversee district’s honors diploma program,
• Coordinate the Advanced Placement and Challenge programs
• Coordinate the Distinguished Achievement Program

• Plan and oversee the middle level program for five schools at the combined site,
• Pilot several new programs including those for ELL, core enrichment and food service,
• Created a comprehensive handbook,
• Supervised a staff of over 50 employees and 400 students,
• Collaborated with assistant principal to secure donations of goods from local businesses for an incentive program
• Maintained a budget creatively to insure all needs were met

Doctor Of Philosophy (Ph.D.), Educational Leadership And Business Administration (Hr Emphasis)

Educational Specialist, Secondary School Leadership

Master Of Arts (M.A.), Curriculum And Instruction / Science

Bachelor Of Arts (B.A.), Education / Science

Educational Specialist, Leadership