Sherry Lindley Email & Phone Number

Austin, Tx, Us

Austin, Texas Area

Austin, Texas

• Worked in a fast-paced, ever-changing environment.• High Volume Recruiting.• Recruiting via social media (Twitter, Google+, Facebook, and LinkedIn). • Great communication skills, verbal and written.• Ability to build strong relationships and work collaboratively with stakeholder’s and recruitment team. • Highly motivated, self-driven, conscientious, detail oriented. • Successful in identifying top talent.• ATS experience (used to source, track and manage candidates).• Strong Microsoft proficiency, including Word, Excel, PowerPoint and Outlook.

• Trained and mentored new Call Coaches.• Continued to lead and coach my team of reps.• Retention rate best of any team on the sales floor.• Developed self-reliant, self-motivated individuals.

Austin, Texas Area

• Coached a team of 15-20 sales reps.• Interviewed, hired, implemented robust 1x1 training with each rep to ensure success. • Established goals and expectations for the team and each individual.• Performed daily monitoring of calls and productivity.• Provided real time feedback identifying each reps strengths/opportunities.

United States

• Outbound calls to small and mid-sized businesses offering Telecommunications needs; phone, internet, cable, web hosting/domain registration, networking, data backup, network security. • Responsible for obtaining contracts then monitoring sale through to fulfillment.• Consistently above goal when in this position.• Promoted to a Call Coach, (Sales Manager), after 3 months.• Received “Top Producer” award after 2 months.

Austin, Texas

Determine client’s specific requirements and construction needsWorked directly with construction managementMonitored construction progress ensuring that workmanship met standards and able to pass city code requirementsDeveloped excellent working relationship with various non-profit managers as well as the City of Austin Housing Department

Austin, Texas Area

Performed initial assessment of clients housing repair needsVerified qualifications for assistance was metWorked with clients and contractors to identify and resolve problemsCoordinated the construction activities in the fieldPerformed on-site inspections during and upon completion of construction projectsEnsured all construction was properly permitted and met City of Austin Code requirements.Solicited phone and written bids from contractorsCompiled reports and data for the City of Austin HUD program

Austin, Texas Area

Implemented robust training and increased coaching sessions.Interviewed, hired and trained all new hires.Performed daily call monitoring and coaching.Weekly one on one sessions and quarterly reviews for each rep.Did timekeeping and timesheet adjustments weekly.Enhanced service levels from 68% to 90% (goal 85%).Provided an environment which encouraged individuals to be creative in their thinking and processes.

Education record

Criminal Justice & Psychology Dean's List

Psychology