Sherry Maloney Email and Phone Number

* General office management to meet logistical and supply needs of the office and arrange events.* Managed multiple calendars.* Supported the Director of Operations and large team of real estate agents.* Coordinated the closing process of all properties collecting legal and financial documents.* Ensured proper communication between parties involved.* Cooperated with Title companies, attorneys and banks to produce a final closing disclosure and title documents.* Implemented the transition to a paperless work environment.* Developed manual detailing job responsibilities and duties with step-by-step instructions.* Performed Administrative Assistant duties as needed.

* Built a successful home care franchise from startup to a completion of sale.* Responsible for all accounting transactions. Prepared payroll and reconciled accounts payable and receivable. * Managed the collection of unpaid invoices while maintaining client relationship.* Maintained and reported all financial and tax records.* Enforced federal and state laws. Prepared for and passed state inspections.* Administered employee benefits, responded to inquiries and enforced policies. * Managed unemployment claims and filed appeals.* Supported the CEO and Operations Manager.

* Assisted with the launch of the Persian Gulf Veterans Benefit Program.* Served as subject matter expert for eligibility requirements, claim procedures and data system.* Assisted the PA Department of Military and Veterans Affairs (DMVA) with Appeals and Legislative Inquiries.* Researched, reported and maintained program statistics.* Liaison between senior management, employees and the DMVA to ensure proper communication.* Protected confidentiality of highly sensitive materials.* Conducted and reported quality assurance reviews.* Recruited, trained and supervised Call Service Representatives.* Evaluated employee performance and made recommendations.* Worked on two additional contracts as needed.* At the end of the contract I relocated to Ft. Indiantown Gap to train DMVA employees prior to the hand off.

* Maintained an active license as a Realtor and Notary Public.* Managed property maintenance and requested proposals on foreclosed properties.* Attended Weichert Management Academy to assist owner with startup of Weichert franchise.* Developed and implemented manuals and policies detailing duties, responsibilities and procedures.* Trained and supervised office employees and sales agents.* Managed and reported agent information, sales transactions and financials.* Conducted notary services during settlements.