Sherry Parker Email and Phone Number

Collaborates with HR partners to meet strategic needs of the organization and proactively respond to customer needs and facilitate effective implementation of all benefit programs.Responsible for acquisition/merger benefit integrations.Facilitates all company leave processes and payments.Responsible for all communications regarding employee benefits throughout the year and openenrollment.Partners and manages all relationships with brokers, carriers, vendors to ensure successfulprograms.Applies fundamental business and human resource concepts to establish and maintain effectivework relationships with Executive leadership.Develops and implements new policies, procedures, incentive plans, and employee handbook.Oversees new hire process.Processes company payroll for 300+ employees - ensures timesheet accuracy, manages overtime, paid time off balances, employee deductions.

Manages cash handling and daily store depositsResearches customer escalations and alertsAssists with scheduling and other back office duties Initiates hiring processes and new employee induction

Coordinates office budget/expense controls.Produces high quality reporting and presentation materials utilizing various software packages.Arranges and coordinates meetings, appointments and travel for market leaders.Creates and maintains job postings in the Applicant Tracking System.Assists with the preparation and approval of expense reports.Prepares routine correspondence and other written materials from drafts.Answers telephones, route callers and record messages as appropriately, providing accurate and timely response to both.

Provided end-to-end solutions for mobile phone clientsCoached and trains department employeesMaintained look and feel of the mobile department

Managed all incoming calls Conducted in over-the-phone salesEngaged in-store pickup customers in a timely manner

Conducted initial interviews for all new candidatesDeveloped all new staff members Served as Employee Engagement Team Co-captainHandled store sales tracking, scheduling, and administrative paperwork

Balanced daily cash inflow for bank depositSupervised 15-20 employeesCoached and trained associates on new and existing proceduresAssisted with scheduling, paperwork, and customer solutions