At Wells Fargo, my role as Teller / Loan Assistant involves streamlining loan origination processes and enhancing customer engagement with banking products, guided by a strong adherence to policy and risk mitigation. My proficiency in Tableau and advanced Excel functions, such as Pivot Tables, empowers me to deliver efficient service and meticulous documentation, which are critical in our fast-paced environment. Concurrently pursuing my MS in Accounting and Finance, I am honing my analytical acumen to excel in financial modeling and real estate investment analysis. Committed to continuous learning, I'm leveraging my education at the University of Houston and certifications from esteemed institutions, like Wharton and Harvard Business School Online, to deepen my expertise and drive growth in the banking sector. My fluency in English and Vietnamese further enables me to connect with a diverse clientele, enriching the customer service experience.