Sherry Presley work email
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Sherry Presley personal email
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Sherry Presley is a CSR and Sales at Weber Hydraulik. She possess expertise in reporting and analysis, management, microsoft office, customer service, data entry.
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Csr And SalesWeber HydraulikArab, Al, Us -
Csr/SalesWeber Hydraulik Aug 2014 - PresentArab, Al -
Administrative AssistantPlastic Fusion Fabricators, Inc. Apr 2014 - Aug 2014Huntsville, Alabama Area
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Business AnalystEarthlink Oct 2006 - Sep 2013While working with Earthlink Business, I have provided and lead business analytics for the entire Customer Operations Organization. I have provided organizational metrics and performance (FPY & KPI) analysis for Senior Management Bi-Monthly reviews and daily performance reporting for Managers/Supervisors/Directors in Service Operations and Customer Operations. Accomplishments & Duties:Created daily automated standardized reporting for the organization to include:Reports for workload distribution multiple departmentsMulti-tabbed data spreadsheets with summary information or Pivot tablesMultiple scheduled reports to see progress through the day for some departmentsAutomated emails of the reports to include a link to the data, the file itself, and/or summary informationCoordinated online interactive reporting with internal IT group and the requesting business owner(s)Analyze & communicate the company quality goals and metricsCreated Powerpoint presentations for upper managementCoordinated and conducted conference calls & meetings with internal department management and other administrative duties as needed for management and meetings/conference calls (Powerpoint presentations, conference bridge/room set-up, meeting agenda, copies, emails, faxes, etc.)Skills attained: MS Office Suite with a focus on Analysis with Excel pivot tables & charts, macros, V-lookups; and Access Database creating reports from internal ordering systems.
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Supervisor/Manager/Sr. ManagerDeltacom Apr 1996 - Oct 2006I was responsible for a group of 16 people that supported and maintained some of the largest customers within the company – Carrier, ISPs, and Corporation National Accounts. Accomplishments & Duties:Supervised & coached employees, especially in the area of policies/procedures & customer service skillsCreated guidelines, procedures, and forms for the customers, internal departments, and the support groups for each customer typeCreated & presented Powerpoint presentations to customers and internal managementCommunicated with all levels and departments within the company for customer installation requirements and to ensure timely deliveryHandled Customer inquiries and escalations if necessaryWas promoted to Supervisor in 1997, Manager in 1998, and Senior Manager in 1999Skills Attained: Leadership & Process and Performance Management -
Project ManagerDeltacom Nov 1994 - Apr 1996I coordinated a strategic plan with the Vice President to visit the customers affected by the Auto-Dialer project in Alabama, Georgia, and Florida.Accomplishments & Duties:Made appointments and visited customer’s to discuss their optionsSkills attained: Customer Service; Lotus 1,2,3; Project Management; Organization; & Time Management
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Customer Account ConsultantDeltacom Nov 1993 - Nov 1994I provided assistance to the Montgomery field office concerning billing of customer accounts sold by their office. Accomplishments & Duties:Responsible for accurately billing all the Montgomery ordersSkills attained: Learned the basics of Deltacom products & billing
Sherry Presley Skills
Sherry Presley Education Details
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Marketing; Marketing
Frequently Asked Questions about Sherry Presley
What company does Sherry Presley work for?
Sherry Presley works for Weber Hydraulik
What is Sherry Presley's role at the current company?
Sherry Presley's current role is CSR and Sales.
What is Sherry Presley's email address?
Sherry Presley's email address is sp****@****ncb.org
What is Sherry Presley's direct phone number?
Sherry Presley's direct phone number is +125650*****
What schools did Sherry Presley attend?
Sherry Presley attended University Of North Alabama.
What skills is Sherry Presley known for?
Sherry Presley has skills like Reporting And Analysis, Management, Microsoft Office, Customer Service, Data Entry.
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Sherry Presley
Licensed Professional Counselor And Licensed Marriage And Family Therapist At Family Counseling CenterHeber Springs, Ar1suddenlink.net -
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