Overall responsibility supporting clients with benefits strategy, renewals, financial analysis, and best practice sharing. Dedicated, creative and service-oriented healthcare leader with experience partnering with clients to develop and implement custom-designed solutions to help people enjoy the healthiest life journey possible.

Our customers are at the center of all we do! Our pledge is simple: You can count on us to help create healthier, happier and more productive employees. We do this by providing:•Innovative and proven strategies, tools and systems to deliver a better quality of care•Simpler and more efficient solutions for employees, providers and customers•Cost savings for you and your employeesDuring her tenure, Sherry was nominated and awarded the Silver, Gold and Platinum Honors for the Aetna Way Excellence Award. Recognized for her constituent focus and service excellence, she earned recognition in this companywide employee appreciation and rewards program, which acknowledges the dedication and accomplishments of employees at every level of the organization.

- Accountable for growing new business opportunities and strengthening existing relationships/partnerships and positioning Health Designs as an industry leader.-Responsible for innovative program, service, and product research development and design including expansion of white-label service offerings to support strategic partnerships with healthcare organizations. (i.e. hospitals, insurance carriers, and brokerage firms)-Lead role in the acquisition, diligence, negotiation, structuring, and closing of new business deals in collaboration with other members of the team.-Developed and implemented 90 day/quarterly business plan, as well as formalized ongoing revenue goals, projections and progress tracking.- Responsible for managing and maintaining updates to CRM and presenting ongoing reporting of opportunities and stages.-Responsible for development, and delivery of RFP responses.-Lead role in executing strategic branding efforts through direct mail, email promotional campaigns, as well as strategic-refresh of all content and design within sales presentations, proposals, and marketing materials.-Lead role in the website redesign project, as well as maintenance and social media promotional efforts including engagement outcomes and metrics across multiple platforms.-Implemented enterprise-wide webinar platform to support strategic webinars, client virtual workshops, as well as continuing education for the Health Designs University (HDU) - proprietary on boarding process. -Lead role in identifying and attending yearly schedule of industry-focused conferences and community sponsorship events – including associations with WELCOA, AJHP, FAHU, HBCE, EHBC, HERO, First Coast Worksite Wellness Council, Wellness Council of Tampa Bay, Central Florida Wellness Council, and more.-Responsible for managing and mentoring several marketing and project management interns, including interviewing, onboarding, training, continuing education, and ongoing support.

Proven track record of managing multi-product, -funding arrangements and –geographical sited, National Account customers comprised of nearly 250,000 lives.Orchestrated the design and implementation of numerous mentorship programs tailored to both superiors and peers, attributing to a dynamic and client focused team. Led and participated in multiple committees supporting the southeast region’s customer-focused initiatives including Leading the Way, Culture Advocacy, Health & Wellness, Business Innovation Generation, Aetna Health Information Advantage, and Grow Big- Bunnell Idea GroupDeveloped and delivered innovative client Ideation/Consultative/Brainstorming sessions to generate strategic solutions to plan designs, employee engagement programs, and communication campaigns.Responsible for all aspects of financials and customized content for renewals, new business quotes, proposals, and annual accountings.Functioned as primary Account Executive with a focus on emerging product and plan design solutions including Performance/Narrow Networks, Accountable Care Organizations, Private Exchanges, and Consumer Driven Health Plans.Executes all activities related to Annual Enrollment, including project timeline development, resource allocation, budget requirements, and deadline oversight. Facilitated sale and implementation of nearly 20 revenue generating plan design enhancements for 2015.

Created detailed and directive analytic reports and strategically presented results that were designed to demonstrate ROI to Senior Executives, Administrators, and Risk Managers.Innovated and executed sales strategies and product designsDesigned and implemented marketing and education programs to independent consulting firms, employer groups and individual members.Consistently attained outstanding customer service results far exceeding peers. Recognized as a trusted advisor by all constituents.

On-site with customer to retain businessEnsures customer satisfaction is met/exceededReceives inbound telephone inquires and walk-ins Tracks and trends customer inquiresCoordinates necessary meetings/conference callsLead role in improving business practices

Responsible for intake of provide inquiries written and verbal to include, plan design, member enrollment, authorizations, and contract payment.Lead role in team trainings and morale efforts. Consistently achieved high performance and quality metrics.Team-player, motivating peers to exceed provider expectations.