Quality Assurance Technical Specialist
Saint John, New Brunswick, Canada
Managed specifications by research and development of internal and external bodies. Maintaining the specifications with review and communicating to the relevant stakeholders in the supply chain.Member of the Canadian General Standards Board-representing Irving Oil Lead, advise and coordinate additive management changes with relevant stakeholders to onboard new additives, ensuring that specifications are adhered to through bench testing, providing support to procurement and the business through management of change.Refinery and supply chain providing technical support and incident management.Managed regulatory and internal audits. Managed government reporting and customer reporting. Consult and point of contact with regulatory bodies to discuss regulatory requirements.Troubleshooting customer concerns where the quality of the fuel and the relations of the customer are equal in priority.Technical support to the Contact Center for customer questions or concerns related to product.