Sherry Singleton Email and Phone Number
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I am a highly experienced program manager with a strong background in leading engineering IT teams and operational initiatives. My expertise lies in delivering industry-leading global product and program launches, implementing IT and business process improvements, and creating and executing readiness training materials for both internal and external audiences.One of my key strengths is my ability to bring diverse teams together to assess project scope, identify potential impacts, and collaborate effectively with all stakeholders needed to successfully implement change or launch new products and programs. With my exceptional leadership, collaboration, and communication skills, I thrive in high-pressure, high-stress environments while remaining enthusiastic and customer-focused.In my recent role, I have focused on leading readiness teams to successfully deliver materials for cross-company compliance initiatives, specifically in areas such as trade, finance, and support. Additionally, I have played a pivotal role in the transformation of the Microsoft Partner Network to the Microsoft Cloud Partner Program, ensuring a seamless transition for all stakeholders involved.What truly drives me is the opportunity to work with teams, delivering value, quality, and excellence. I genuinely enjoy working in a program manager role, bringing people together and leveraging both my past experience and continuous acquisition of new knowledge to drive success. Furthermore, I have a deep passion for working on engineering IT teams and operational projects, as I find great satisfaction in optimizing processes, improving efficiency, and ultimately contributing to the overall success of an organization.
Clearwater Analytics
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Senior Program ManagerClearwater Analytics May 2023 - PresentBellevue, Washington, United States -
Global Launch Readiness Program ManagerMicrosoft 2019 - 2023Redmond, Washington, United StatesMBO: Microsoft Business Operations – Global Planning and Launch • Led efforts across multiple workstream to assess scope, identify impact and change for audiences that include, partner, customer, field and support teams. • Create, and execute on comprehensive end to end readiness plans to successfully land change while aligning to launch milestones across the Microsoft go-to-market (GTM), and change moment strategies. o Supporting the biggest change to Microsoft partner program since debut in mid-2009, Transformation of the Microsoft Cloud Partner Program. o Global roll outs to provide customer and partner awareness and training materials of upcoming trade, compliance, finance and policy changes.• Collaborate and coordinate with multitude of stakeholders and cross-functional teams, including teams within Operations, Engineering, Worldwide Commercial Business, Global Partner Solutions, Finance, Customer and Partner Services and Support. • Developed onboarding guide and provided mentoring to new employees, inspire college hires, and new to role. • Creation of Readiness playbook, developing templates and standard messaging leading to faster cycle times. -
Process And Capabilities Project ManagerMicrosoft 2017 - 2019Redmond, Washington, United StatesMBO: Microsoft Business Operations – Global Planning and Launch • Responsible to drive multiple efforts and projects to develop a Readiness tool to standardize training and readiness material, automate workflows for readiness managers, and collect of master data for reporting. • Active liaison between operations, engineering and leadership stakeholders. • Aligned releases with engineering team in a monthly, and Quartey release cycles. • Identified opportunities to optimize and enhance readiness processes: intake model, workflows, templates and platforms. To drive efficiencies and improvements in time, quality, and enhance audience experience.• Transition of FTE standardize processes and template to vendor manage team. This resulted in a reduction of cost and FTE capacity to focus on high impact projects. -
Program ManagerMicrosoft 2011 - 2017Redmond, Washington, United StatesMSIT: Microsoft Information Technology Group - Supply Chain Business Technologies • Led multiple workstreams to support New Product Introduction (NPI) Service across applications and systems in the Supply chain organizations including holiday readiness, market expansions, onboarding of 1st party products and companywide initiatives. • Utilized multiple mythologies such as Waterfall, Scrum, Agile, Lean-Agile, ADKAR, and compliance standards such as Operational Development lifecycle (ODLC), Software Development lifecycle (SDLC) and Sarbanes-Oxley (SOX) compliance. • Provided clear communication with stakeholders to provide progress and status updates, track issues and risks, and work with leadership and core project team members to mitigate any risks or blocking issues to ensure smooth and effective delivery for each release. • Established a biweekly deployment schedule for urgent system and compliance updates. • Cross-org collaboration expertise with Microsoft finance team to execute system updates for standardization of materials (SKUs), digital, software, and hardware 1st and 3rd party products and services globally. -
Program ManagerMicrosoft 2006 - 2011Redmond, Washington, United StatesMSIT: Microsoft Information Technology Group - Release, Deliver and Store • Program manager and IT point of contact for applications core to Microsoft releasing software to manufacturing and data center build out to support business continuity and disaster recovery capabilities. • Created project documentation which included requirements, timelines and key milestones, risk and issue, status updates and metrics of project delivery success. • Drove the coordination with operational business partners, engineering, and support teams to release system updates and enhancements in a Quarterly release (QR) cycle. • Worked closely with internal support and infrastructure teams to ensure healthy test and production environments.• Produced quality project documents which are often used for examples and templates. Setting standardization for project release and programs. Ensuring all documentation meeting compliance standards.
Frequently Asked Questions about Sherry Singleton
What company does Sherry Singleton work for?
Sherry Singleton works for Clearwater Analytics
What is Sherry Singleton's role at the current company?
Sherry Singleton's current role is R&D Engineering Program Manager |Operational Program Manager | Global Operations | Product Launch.
What is Sherry Singleton's email address?
Sherry Singleton's email address is sh****@****oft.com
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