Sherry Thomas Email and Phone Number
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An accomplished Retail Operations Management professional with over 22 years of robust and cross-cultural experience in multiple capacities across spearheading country operations, developing and implementing business operations strategies, driving business most efficiently minimum pilferage and setting up vision and mission for the organization with P&L and ROI accountability. Holds success in achieving and exceeding planned budgets exploiting every opportunity region-specific, building, recruiting, and training highly efficient teams to drive overall country operations, ensuring to maintain overhead budgets. An inspirational leader and team builder, potentially strong in assimilating new ideas using innovative means to overcome obstacles. Possess proficiency at grasping new concepts quickly with excellent decision making, communicating and mentoring skills.
Marks And Spencer Reliance India Private Limited
View- Website:
- marksandspencer.in
- Employees:
- 256
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Regional ManagerMarks And Spencer Reliance India Private Limited Jan 2022 - PresentBengaluru, Karnataka, India· Achieving business goals and revenue targets.. Overseeing daily operations, managing budgets, and settingperformance objectives for 14 stores.•Recruiting, training, and supporting general managers as well asconducting regular performance appraisals.• Developing and implementing business, marketing, and advertisingplans• Managing internal and external stakeholder relations and negotiatingcontracts.• Planning, evaluating, and optimizing operations to be efficient andcost-effective.• Ensuring products and services comply with regulatory and qualitystandards.• Ensuring company standards and procedures are followed.. Preparing and presenting monthly, quarterly, and annual statements,analyses, and reports of operations and finances.• Dealing with escalated customer issues, incident reports, and legalactions.
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Chief Manager - New Store OpeningMarks And Spencer Reliance India Private Limited Aug 2018 - Jan 2021Bengaluru, Karnataka, India. Opened 35+ stores across the country in 2.5 yrs.. Delivering the Brands through excellent visual impact by ensuring thestore is merchandised to the highest standard.• Maximising opportunities and driving sales & and profit through all theBrands.• Using reports and data to identify and act upon store and area-widecommercial opportunities.• Recruiting, and training staffing to maximise team effectiveness and storeproductivity. Recruited top-performing candidates to build staff retention and teamperformance.• Feeding back to the Country Manager on business-wide issues andsharing best practices with their peers.• Overall leadership in all aspects of their business• Complete preparation work for the assigned world. Maintain current knowledge of store systems and Field Communications related to operational, merchandising, and animationexpectations.• Monitored inventory needs and worked with the procurement team tofacilitate supply chain operations.
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Area ManagerLandmark Group Apr 2011 - Dec 2011Qatar. Increased sales by 30% by rolling out new promotional strategies acrossregional shops.• Applied expertise in team leadership to address productivity andperformance issues, motivating staff to achieve KPIs.• Transformed underperforming teams into productive, profitable teams,increasing sales by 30%. Managed inventory and reduced shrinkage by 8% through detailedmonitoring of daily operations and stock.• Conducted training sessions to educate employees on best practicesand procedures, increasing team performance.• Drove revenue increases and team morale by developing and deployingincentivised sales contests.• Resolved conflicts promptly to promote positive environments forcustomers.• Upskilled staff through targeted training opportunities, enhancingteam capabilities.• Approached new tasks and projects with enthusiasm and passion,increasing employee motivation and morale. -
Manager Operations-WestsideTrent Ltd Dec 2008 - Apr 2011Mumbai Area, India Budgeted Rupee Growth in Turn over. Shrinkage to be less than 0.28%. Customer Service Survey parameters to be 90%. Conversion as per budget. Average Bill size to be as per budget. Customer focus and Tracking System to be above the benchmark. Employee Satisfaction Survey to be above the benchmark. Adherences to SOP’s front end and back end 100%. Mystery shopping feedback overall to be above the benchmark. -
Mall Head - MegamartArvind Brands May 2008 - Nov 2008Pune Area, India Top Line Achievement of Business Plan. Store Operating Expense. Store Level Conversions. Maintain Average Bill Value. Merchandise Discrepancy not to be more than 0.3% Customer Experience/Customer satisfaction Index more than 75% Customer Feedback and redressal mechanism. Business Operating Procedure implementation and audit 100% adherence. Attrition: Annual attrition not to exceed 20%. Employee satisfaction and retention planning. Employee satisfaction survey to score beyond 80%. Manpower Cost not to go beyond 2.7% -
Business Manager - CentralPantaloon Retail India Ltd Jan 2004 - Apr 2008Pune Area, India Achievement of Business Targets as per the Categories Achievement of Per Sq.ft and Earning Per Sq. ft. Sales per Walk ins Budgeting for the Year Employee Productivity/Employee Satisfaction Growth Achievement Year to Year, Month on Month and Week on Week Percentage Sale at Full Value In store Events and Promotions Training of the Staff Employee Retention Development of ADM/DM/FM Merchandise Display as per the Standard of the Organisation Implementation and Execution of Standard Operation Process (SOP) set by the company.
Sherry Thomas Skills
Sherry Thomas Education Details
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Hindustan Institute Of Engg TechElectrical, Electronics And Communications Engineering -
Rajagiri High School
Frequently Asked Questions about Sherry Thomas
What company does Sherry Thomas work for?
Sherry Thomas works for Marks And Spencer Reliance India Private Limited
What is Sherry Thomas's role at the current company?
Sherry Thomas's current role is Regional Manager |Expert in Multi-store management | Driving Brand Growth and Operational Excellence|P&L Control| | Expert in Visual Merchandising|Opened 35+ new stores for M&S India..
What is Sherry Thomas's email address?
Sherry Thomas's email address is sh****@****ail.com
What schools did Sherry Thomas attend?
Sherry Thomas attended Hindustan Institute Of Engg Tech, Rajagiri High School.
What are some of Sherry Thomas's interests?
Sherry Thomas has interest in Social Services, Children, Education, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Sherry Thomas known for?
Sherry Thomas has skills like Retail, Visual Merchandising, Inventory Management, Store Management, Merchandising, Training, Sales, Team Management, Management, Apparel, Trend Analysis, Business Operations.
Who are Sherry Thomas's colleagues?
Sherry Thomas's colleagues are Anu Mahendra Karotiya, Jyoti Banne, Suman Singh, Abhinav Choudhary, Manabjyoti Medhi, Vandana Mehandole, Aarti Solanke.
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Sherry Thomas
Delpheon - Iiot / Industry 4.0 / Digital Transformation / SustainabilityKerala, India1gmail.com -
2gmail.com, maxestates.in -
Sherry Thomas
Bengaluru -
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