Sherry W. Email & Phone Number

United States

Santa Clara, California

• Designed and ran in-person and remote mixed-methods usability studies on documentation and demos for early-stage enterprise developer tools, from establishing research requirements and participant screening/recruitment to creation and management of test plans, session moderation, data analysis, and slide-deck creation. Timeframes for research ranged from 2 days to 2 weeks. Communicated results to engineers and technical writers, collaborating with them to produce actionable solutions that reduced ambiguity and streamlined workflows.• Conducted heuristic evaluations and interviews with developers to evaluate and direct website organization as well as marketing content. Results informed the development of a marketing video and the structure of documentation for 2 developer tools.• Advocated research methods and validity to engineers, marketing specialists, and technical writers, which resulted in improved collaboration, increased involvement in studies, and proactive research topic or study design discussions.• Worked with external vendors to ensure that internal team’s research needs were met.

Mountain View, Ca

• Helped refine research goals for a project aiming to produce airspace regulation recommendations for accommodation of drones. Research goals informed the design of focus groups and survey content.• Collaborated with other researchers to produce and streamline survey items on attitudes and pain points to triangulate with behavioral data.• Produced training materials for field observers to use before and during on-field and simulation-based testing, introducing UX concepts and key behaviors to record that clarified the data collection process and helped the observers feel included in and understand the larger project.

San Jose, Ca

Proposed a study design to evaluate a novel phishing training approach. Set up and moderated a cybersecurity task study. Co-authored a theoretical paper on automation tools and situation awareness in the highly cooperative cybersecurity domain (manuscript accepted for publication).

San Jose, Ca

Managed a team of 8 to complete an evaluation of the SJSU MA in REX Psychology program website. Administered surveys, set up and moderated sessions where participants used virtual reality equipment, and took notes on their task performance.

Los Angeles, Ca

Worked under supervision of Dr. Erika Patall on a meta-analysis regarding the influence of classroom structure and organization on student motivation and engagement. Coded research articles and dissertations. Worked independently to schedule meetings with team members. Trained new members in qualitative data collection and data entry.

Los Angeles, Ca

Supervised in-person surveys, coded qualitative data, entered data into Google Sheets, and analyzed quantitative data using R and SPSS.

Master'S Degree, Research And Experimental Psychology

Bachelor'S Degree, Psychology