Sherry Chen Email and Phone Number

Collaborates with leadership to understand the organizations goals and strategy related to staffing, Led HR functions across multiple states, aligning initiatives with business objectives for growth and sustainability. Developed and implemented HR policies and procedures, enhancing compliance and workplace culture. Managed recruitment and onboarding, reducing turnover by 10%. Resolved employee conflicts and promoted collaboration. Implemented performance management systems to boost engagement. Collaborated with the executive team to shape programs and support organizational evolution. Provided HR expertise, training, and support to teams and stakeholders. Managed employee benefits and compensation, ensuring compliance. Directed full-cycle payroll, including systems implementation, audits, and financial reconciliations.

Managed HR operations for US and Canada offices and the North America Call Center, including locations in LA, SF, NY, Chicago, Hawaii, Vancouver, and Toronto, successfully addressing HR challenges in a multicultural and international environment, directly reporting to the VP of North America. Developed and executed HR strategies aligned with business objectives, contributing to company growth. Designed and implemented HR policies and procedures, ensuring legal compliance and fostering a positive workplace culture. Managed end-to-end recruitment processes, attracting top talent and facilitating seamless onboarding. Oversaw employee relations, implementing conflict resolution strategies and promoting a collaborative work environment. Ensured compliance with federal and state employment laws and managed competitive employee benefits programs, ensuring regulatory compliance. Contributed to establishing a diverse, inclusive, and employee-centric company culture.

Provided comprehensive HR support for the US and Canada offices and the North America Call Center, including locations in LA, SF, NY, Chicago, Hawaii, Vancouver, and Toronto. I played a key role in supporting employees by assisting with the implementation and administration of HR policies and procedures, ensuring compliance with federal and state employment laws. My responsibilities included coordinating recruitment processes, screening candidates, and facilitating onboarding to ensure a smooth transition for new hires. I managed employee relations by addressing inquiries, resolving conflicts, and promoting a positive and collaborative work environment. Additionally, I administered employee benefits programs, maintained accurate employee records, and contributed to the development of a diverse and inclusive company culture. My role involved supporting various HR initiatives to align with the company’s strategic goals and foster a productive workplace.

Prepared and filed individual, trust tax return using ProsystemAssemble tax informationWorks for tax seasons

Directly control and manage financial budgeting and transactions from eight instructors and more than 60 students

Teach Chinese listening, writing and reading

Prepare individual tax return Provide tax consulting service Assemble tax information

Works as accounts payable and administrative assistant.• Handled accounts payable and accounts receivable• Coordinated to generate quarterly budgets and forecasts for management team• Reported quarterly costing variances to management team• Detailed payroll function for 140 employees• Recorded company expenses for supervisor• Prepared weekly confidential sales reports for management• Scheduled appointments and maintained up-to-date confidential client files

• Prepared individual, corporation and partnership tax returns• Filed trust tax return and provided tax consulting• Prepared 1099 and 1098 forms for clients