Specializing in Health and Life Insurance

• Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.• Website designs with multiple social networks and various platforms to create designs, market and promote products.• Maintained records related to sales, returns and inventory availability.• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.• Input income and expense details into QuickBooks to track business finances and address variances.• Working with customers to achieve their personalize creation for their products and promotions.• Market and promote designs via website, email, text and phone.• Maintained organized, presentable merchandise to drive continuous sales.• Respond to customer requests for products, services and company information

• Helping motorist find assistance for their car troubles • Deescalating upset motorist when service does not arrive on time • Helping service providers with invoice issue, or contacting customer • Accepting calls and making calls to find help customer and find service for them quickly as possible • Accepting up to five chats at a time to aid service provider and customer • Chat representative helping to calm motorist, help them with their current status and help service provider adjust invoicing and add-on to their invoice • Updating the job details, helping travelers with locations, if they were not sure, helping to locate nearest repair centers for the customers and assisting anyway I can to ease their urgent moments

• Collaborated with teacher to create customized classroom environment that was integral to students' needs • Responsible for daily communication with special needs lead teachers.• Organizing files for special education department.• Maintained positive attitude and affirmatively communicated with each student.• Certified in de-escalation and calming techniques • Worked with autism student in his or her home using tailored behavioral plan.• Alerted instructor to student behavior or issues that needed to be addressed.• Teaching and testing special education students in all elementary grade levels.• Recording data on each special need students progression.• Provided student support through special accommodations, extra assistance and assessments

• Responsible for managing children in a classroom and playground setting• Organizing lesson plans and daily events• Working and communicating with parents daily, if needed• Overseeing the safety of all children while in my care• Special Event planning for our classroom on and off campus• Successful putting together performances for all two year old classes

• Answered customer telephone calls promptly and in appropriate manner.• Provided primary customer support to customers in fast-paced environment.• Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Responsible for managing customer phone calls• Helping customers with computer issues and tax questions from Turbo Tax software• Working and communicating with customers via phone and chat• Overseeing the customers personal information and updating their file record• Verbal and Computer Chat with customers and Tier 2 to problem solve and resolve customers questions