Sherry Blazy Email & Phone Number

Hiram Oh

Gap Analysis - To know the potential of a company, the company must know where they are today. HACCP – Hazard Analysis and Critical Control Points plan to be able to control potential safety problems in food production. With a HACCP plan, a company puts in place control points at certain areas in production to prevent safety problems when it comes to biological, chemical, or physical hazards. SQF – Safe Quality Food If your company has a connection to the food industry it is a growing concern for your customers that they feel confident that their suppliers have taken the steps needed to limit the risk of unsafe processing. We pride ourselves in the knowledge that we can simplify SQF in day-to-day operations. • Our team will do a GAP Analysis to see where the strengths and weaknesses are.• Our team will walk you through the intricacies of adapting to the SQF standards of the food industry. • We teach you and your employees the importance of writing a useful, working quality manual. • Our team will stay with you all the way from start to certification.ISO Certification - There are countless rewards and benefits involved in implementing and maintaining the ISO Standards in an organization. • Major corporations are requiring their suppliers to be ISO certified. • Being ISO certified is a valuable asset to any company because this is a statement saying that your company values the product quality and has the systems in place to assure their company can meet or exceeds standards.• Certified companies will find that their market opportunities have expanded. ISO companies have seen significant reduction in customer complaints, reduced operating costs, and better working conditions.Internal Audit Training ISO SQFA company’s assessment of its internal quality management systems play a vital role in maintaining high quality standards required by ISO and SQF. Internal audits are an important part of a quality system.

The past year at Step2 Company LLC was one of my best career experiences because of the challenges offered and the accomplishments made.• Implemented new account set up procedure; redesigned new Business Credit Application.• Implemented existing account review policy and procedure. • Implemented reports categorizing customer risk and exposure.• Set up tighter collection guidelines resulting in reduced DSO.• Set terms and credit limits for 2,000+ active retail customers.• Established deduction review and approval process with the focus on prevention of vendor compliance penalties. • Implemented reports on deduction type and area of responsibility.• Worked with credit card provider to automate credit card authorization process and assure PCI compliance.

Cleveland Foreign Credit is a group of Credit Managers in the Cleveland area whose companies supply goods to international customers. The purpose of the group is to drive awareness of the economic and political risk of selling into shared countries.

• Manage the credit function for Saeco Houseware and Commercial Divisions. Responsible for defining sound credit policies and establishing vendor compliance review of new retail accounts.• I was hired to transition the move of Saeco USA, a manufacturer of Italian Espresso machines, from Annapolis MD to Ohio and become knowledgeable of the Navision software system, policies and procedures.• Responsible for a 90-day cash forecasting with a high rate of accuracy.• Worked with IT to develop management reports to provide accurate reporting of allowances and deductions by category, division or customer. Also helped develop for the first time a commission reporting system based on paid invoices. • Daily activities include order release, collection, new account set up, deduction chargeback review and processing.

• Manage the credit function for one commercial and seven retail markets. Supervised a staff of six.• Improved the percent current by 10% within one fiscal year. • Reduced the over 90 past due by $1.4M – 9.4% to 1.6% of total receivables within two fiscal years with minimal bad debt write-off.• Restructured the Customer Finance Department to be aligned with Markets creating an alliance with sales.• Manage vendor compliance, claims and deduction processing for 3,000 retail customers. • Revamped the deduction management process to allow processing of deductions within a 30-day window and reduced open claims from $1.5M to less than $200K.• Established solid credit policy and procedure.• Improved cash flow from a $1.5M deficit to $500K gain from FY ending 2001 to 2002.

Manager, Customer Financial Services – Three markets; Marking Films, Merchant, and Reflective • Worked on multi-functional team with sales, marketing, customer & technical service to provide sound financial advice needed to support the customer’s growing business and increase market share in a financially responsible atmosphere.• Proactively utilized credit and A/R management tools in direct interfacing with customers to strengthen customer ties, shorten DSO, improve EVA, and increase sales for both domestic and international sales territories.• Under my supervision DSO dropped 20 days in four years; the percent of receivables collected within terms increased proportionally. Graphics division receivable measurements were the third best of Avery’s 26 US divisions.

Credit Analyst responsible for one-third of the domestic customer base and the full international customer base for multiple Rubbermaid Divisions: Home Products, Specialty Products, Little Tikes, Consumer Products, Cleaning and Maintenance, Office Products, and Health Care. In addition responsible for one-third of the Canadian based Home Products, Little Tikes, and Office Products. • Determined the political & economic country risk as well as the commercial risk – and the most effective credit instrument to use to mitigate risk – for international customers for the Rubbermaid Corporation world-wide.• Negotiated skillfully with domestic toy retailers buying from the Little Tikes division resulting in switching from dating terms to revolving terms which effectively reduced DSO.• Designed a customer profile to be completed by agents for evaluation of retail customers in Central and South America to effectively open terms, ensure prompt payment, increase sales, and build better business relationships, which resulted in increased sales, closer business ties, and reduced DSO. • Positively interacted with customers, sales representatives, account administrators, and sales agents for all Rubbermaid divisions building strong bonds of cooperation and respect.

• As needed used alternative measures to secure receivables, i.e. joint checks, property liens and payment bonds. • Conducted credit seminars instructing sales on policies and procedures at annual sales conferences.• Worked directly with corporate attorneys resolving problem accounts, potential bad debt, and bankruptcies.• Arranged overseas shipments of packaging materials to plants in Europe.• Reviewed contracts and letters of credit for foreign accounts; processed documents for shipment.• Negotiated freight rates with ocean carriers.