Sherry Coolahan Email & Phone Number

Athens, Al, Us

Newnan, Georgia, United States

Lewisville, Tx

• Install and maintain hardware and software for networked workstations, printers, and Kronos processes. • Maintain secure user application access and support, and provide training and support to end users. • Provide support of production print, processing, and distribution and provide general support for machine operation.• Install and configure hardware and licensed workstation software.• Assist in training and user support as assigned for hardware and software applications.• Assist in troubleshooting, diagnosing, and repairing data communication hardware and application software problems.• Maintain data collection hardware and software in support of Kronos timekeeping applications.• Maintain online security of applications, database users and screen assignments.• Collaborate with Operations Manager to maintain operating procedures, production schedules, and timely repair of equipment.• Perform data entry as needed.• Archive audit trail reports.• Set up, install and maintain Kronos Time Clocks

• Service, troubleshoot, repair, and maintain computer desktops, hardware/software, and peripheral devices for over 70 end users comprised of elementary school teachers and administrative staff. Install hardware/software and resolve technical issues as required. This includes, but is not limited to, desktops, laptops, PDA’s, projectors, smart boards, servers, and printers.• Install and maintain a wide array of technology equipment. • Provide technical support to 3 computer labs with 30 computers in each lab, as well as all printers, smart boards, and projectors.• Built computer labs from ground up; worked on team of 2 and set-up all systems, equipment, and technologies.• Consistently resolved computer issues for full functionality with no business disruption.• Supported school website maintenance for content and graphics updates.• Performed network management with ease and aided teachers and staff in usage of all technologies.

• Performed a variety of Teller functions as per bank policies and protocol; processed account transactions, reconciled and deposited large amounts of cash, and maintained/balanced cash drawer. • Maintained optimal client relations and demonstrated a keen knowledge of financial products and services for greater sales. Process deposits and withdrawals for checking and savings accounts; process payments for loans, and process change orders for customers.• Participated in the dual control functions for verifying and processing night depository and ATM transactions and armored car deliveries;• Followed all bank policies and procedures that relate to the teller function including, but not limited to, audit and security, drawer limits, check cashing, deposits, teller and customer corrections, and general ledger entries.• Used the teller machine, coin machine, copy machine and encoder;• Became thoroughly familiar with bank services to be able to answer basic questions and cross-sell products; refer customers to the appropriate bank personnel when unable to assist them personally;• Maintained a neat, organized work station; perform routine maintenance duties on teller equipment;• Prepared large currency transaction reports;• Processed deposits and withdrawals for checking and savings accounts; process payments for loans, and process change orders for customers.

Associate'S Degree, Computer And Information Sciences And Support Services

Education record

Business