Sherry Johnson, Alb, Acb
AeroLeads people directory · profile

Sherry Johnson, Alb, Acb Email & Phone Number

Lean Project Manager at PODS
Location: St Petersburg, Florida, United States 8 work roles 3 schools
2 work emails found @pods.com 3 phones found area 727 and 888 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 3 phones

Work email s****@pods.com
Direct phone (727) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
PODS
Role
Lean Project Manager
Location
St Petersburg, Florida, United States
Company size
951 employees

Who is Sherry Johnson, Alb, Acb? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Sherry Johnson, Alb, Acb is listed as Lean Project Manager at PODS, a with 951 employees, based in St Petersburg, Florida, United States. AeroLeads shows a work email signal at pods.com, phone signal with area code 727, 888, and a matched LinkedIn profile for Sherry Johnson, Alb, Acb.

Sherry Johnson, Alb, Acb previously worked as Customer Experience and Marketing Manager at Pods and Customer Experience & Quality Manager at Serve An American Express Company. Sherry Johnson, Alb, Acb holds Graduate Certificate, Industrial And Organizational Psychology from The Chicago School Of Professional Psychology.

Company email context

Email format at PODS

This section adds company-level context without repeating Sherry Johnson, Alb, Acb's masked contact details.

*@pods.com
74% confidence

AeroLeads found 2 current-domain work email signals for Sherry Johnson, Alb, Acb. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Sherry Johnson, Alb, Acb

Customer Experience manager with focus on understanding customer impacts, reducing experiencial friction points and managing the quality of customer touch points. Extensive experience with web-based customer survey process and measuring customer interactions. Strong communications with executive leadership, individual product teams and business units. Expert in NICE and Verint Call Recording Systems; Feedback Management Platforms hosted by InMoment, Confirmit and Medallia; Adobe Connect; Microsoft Office Suite, Sharepoint and Articulate and certified Net Promoter Associate. Dedicated and impassioned Leader with 14+ years of Customer Experience, 11+ years of Quality Control and 7+ years of partner/vendor management experience.Strong communicator that enjoys collaborating and brainstorming to trigger creative business solutions.

Listed skills include Customer Retention, Leadership, Quality Management, Voice Of The Customer Analysis, and 13 others.

Current workplace

Sherry Johnson, Alb, Acb's current company

Company context helps verify the profile and gives searchers a useful next step.

PODS
Pods
Lean Project Manager
clearwater, florida, united states
Website
pods.com
Employees
951
AeroLeads page
Company profile
View company profile Email format
8 roles · 28 years

Sherry Johnson, Alb, Acb work experience

A career timeline built from the work history available for this profile.

Lean Project Manager

Pods

Saint Petersburg, Fl, Us

Customer Experience And Marketing Manager

Pods

Clearwater, Florida

- Identify and drive improvements, process updates in the PODS Moving & Storage experience - Analyze and present customer satisfaction data to Operations, Franchisees and Executive Leadership teams; Drive awareness and desire to eliminate customer friction points- Perform root cause analysis to identify areas of opportunities and prioritize task list and next steps.- Streamline survey process to increase response rates and gain actionable feedback across multiple survey channels and departments

Customer Experience & Quality Manager

Serve An American Express Company

St Petersburg, Fl

- Implemented end-to-end web based survey process for American Express’ digital pre-paid product, Serve within 4 months; Improved 15+ service/product improvements within 2013, (8+) in 2012 utilizing customer feedback and team collaboration  - Awarded the Top Performer Pinnacle Award (2012) by American Express for project quality and efficiency- Established Net Promoter program to measure customer interactions and drive service improvements - Launched customer centric Quality process focusing on Efficiency, Engagement, Increasing [Product] Value and Identifying disengaged customers - Presented key insights via monthly business updates (BUR) with Executive Leadership team and individual product teams

Jul 2011 - Dec 2013

International Presence (Site Ramp)

American Express

National Capital Region, Philippines

(2013) Led on-site quality training for analysts and managers during program ramp up (Philippines and India)- Hosted virtual trainings and calibrations to increase proficiency to ensure quality program was successfully migrated to Asia sites

Apr 2013 - May 2013

Customer Experience & Vendor Project Analyst

American Express

Greensboro/Winston-Salem, North Carolina Area

- Analyzed drivers and themes impacting metrics for 7+ domestic and international vendor management teams; Provided quantitative assessments to identify at-risk performers, prioritize detractors and implemented action plans - Designed toolkit (excel, PDF) to streamlined analytics - Created web-based, avatar-led product training for virtual agents; Improved servicing by hosting Adobe Connect rooms - Managed key performance indicators (KPIs) for servicing teams (Virtual, On and Offshore Vendors)

Oct 2006 - Jul 2011

Quality Analyst

American Express

Greensboro/Winston-Salem, North Carolina Area

Monitored 80+ customer service sssociates for treatment and job knowledge to ensure proper quality and distribution of information Created and implemented action items to improve and sustain quality

Feb 2002 - Oct 2006

International Presence (Site Ramp)

American Express

Quezon City, National Capital Region, Philippines

On-site resource for 6+ months during initial site ramp to ensure smooth transition and consistent performance- Served as a classroom resource, facilitated discussions on KPI metrics, soft skills and quality for agents, leaders and quality team

Aug 2003 - Mar 2004
Team & coworkers

Colleagues at PODS

Other employees you can reach at pods.com. View company contacts for 951 employees →

BB Brad Boyer Brad Boyer Colleague at PodsTallahassee, Florida, United States View → KK Kim Kostenbader Kim Kostenbader Colleague at PodsClearwater, Florida, United States View → ND Nathen Dooley Nathen Dooley Colleague at PodsEugene, Oregon, United States View → JB Jarrod Birney Jarrod Birney Colleague at PodsWestville, New Jersey, United States View → RW Randy Withrow Randy Withrow Colleague at PodsClearwater, Florida, United States View → MG Margaret Grobisen Margaret Grobisen Colleague at PodsGreater Tampa Bay Area, United States View → BH Brian Harkey Brian Harkey Colleague at PodsClearwater, Florida, United States View → JV Jose Villanueva Jose Villanueva Colleague at PodsPerris, California, United States View → TS Timothy Schlachter Timothy Schlachter Colleague at PodsDunedin, Florida, United States View → MU Michelle Ullery Michelle Ullery Colleague at PodsMulberry, Florida, United States View →
3 education records

Sherry Johnson, Alb, Acb education

Spanish Language And Literature

Elon University

Activities and Societies: Alpha Kappa Alpha Sorority Alpha Phi OmegaSigma Delta Pi, National Spanish Honor Society

FAQ

Frequently asked questions about Sherry Johnson, Alb, Acb

Quick answers generated from the profile data available on this page.

What company does Sherry Johnson, Alb, Acb work for?

Sherry Johnson, Alb, Acb works for PODS.

What is Sherry Johnson, Alb, Acb's role at PODS?

Sherry Johnson, Alb, Acb is listed as Lean Project Manager at PODS.

What is Sherry Johnson, Alb, Acb's email address?

AeroLeads has found 2 work email signals at @pods.com for Sherry Johnson, Alb, Acb at PODS.

What is Sherry Johnson, Alb, Acb's phone number?

AeroLeads has found 3 phone signal(s) with area code 727, 888 for Sherry Johnson, Alb, Acb at PODS.

Where is Sherry Johnson, Alb, Acb based?

Sherry Johnson, Alb, Acb is based in St Petersburg, Florida, United States while working with PODS.

What companies has Sherry Johnson, Alb, Acb worked for?

Sherry Johnson, Alb, Acb has worked for Pods, Serve An American Express Company, and American Express.

Who are Sherry Johnson, Alb, Acb's colleagues at PODS?

Sherry Johnson, Alb, Acb's colleagues at PODS include Brad Boyer, Kim Kostenbader, Nathen Dooley, Jarrod Birney, and Randy Withrow.

How can I contact Sherry Johnson, Alb, Acb?

You can use AeroLeads to view verified contact signals for Sherry Johnson, Alb, Acb at PODS, including work email, phone, and LinkedIn data when available.

What schools did Sherry Johnson, Alb, Acb attend?

Sherry Johnson, Alb, Acb holds Graduate Certificate, Industrial And Organizational Psychology from The Chicago School Of Professional Psychology.

What skills is Sherry Johnson, Alb, Acb known for?

Sherry Johnson, Alb, Acb is listed with skills including Customer Retention, Leadership, Quality Management, Voice Of The Customer Analysis, Management, Six Sigma, Customer Satisfaction, and Analytical Skills.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.