Sherry Doan Email & Phone Number

SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm with over two decades of experience in research-based IT advice and technology implementation.SoftwareReviews’ mission is to improve the B2B software experience for all software buyers and providers with a focus on cybersecurity.Our pragmatic tools and detailed customer insights help software buyers maximize success with their technology decisions. We collect the most… Show more SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm with over two decades of experience in research-based IT advice and technology implementation.SoftwareReviews’ mission is to improve the B2B software experience for all software buyers and providers with a focus on cybersecurity.Our pragmatic tools and detailed customer insights help software buyers maximize success with their technology decisions. We collect the most in-depth customer review data from both business and IT professionals to shorten the time to decision and action for software purchasers and improve overall buyer satisfaction.Combining deep buyer knowledge and experience, SoftwareReviews’ go-to-market practice helps technology providers better understand customer needs and accelerates planning and execution of go-to-market and product strategy. Show less

Toronto, Ontario, Canada

Toronto, Canada Area

• Implement and execute marketing processes using marketing budgets, campaign objectives with terms of execution and hard deadlines with a result-oriented focus on increased revenue and brand awareness• Google/Bing Ads strategist responsible for creating, launching, optimizing and overseeing PPC campaigns, measuring effectiveness through reports using KPI’s to show ROI• Social media marketing strategist through planning, scheduling and determining creatives for Facebook Ads, Instagram… Show more • Implement and execute marketing processes using marketing budgets, campaign objectives with terms of execution and hard deadlines with a result-oriented focus on increased revenue and brand awareness• Google/Bing Ads strategist responsible for creating, launching, optimizing and overseeing PPC campaigns, measuring effectiveness through reports using KPI’s to show ROI• Social media marketing strategist through planning, scheduling and determining creatives for Facebook Ads, Instagram and Pinterest using organic and paid advertising resulting in increased brand awareness and qualified lead generation • Evaluated marketing plan for company rebrand which included delegating tasks that would deem profitable for short and long term company objectives (hiring and outsourcing tasks and focusing on company strengths) resulting in increased company revenue and profit• Key member for website redesign of UX journey, website copywriting, advertising campaigns and landing pages (www.smallspaceplus.com) on Shopify Platform • Primary point of contact for marketing related inquiries, negotiate media purchases Show less

Toronto, Ontario, Canada

• Top sales staff responsible for 60% of overall company sales revenue of $900 000 in 2016 with a personalized customer focused approach and solutions-based mentality• Hiring manager responsible for position fulfillment, interviewing, on boarding and training of new sales staff• Addressed customer inquiries, solved customer related issues while prioritizing time sensitive tasks and multi-tasking between administrative and sales roles in a fast-paced environment• Solved impending or… Show more • Top sales staff responsible for 60% of overall company sales revenue of $900 000 in 2016 with a personalized customer focused approach and solutions-based mentality• Hiring manager responsible for position fulfillment, interviewing, on boarding and training of new sales staff• Addressed customer inquiries, solved customer related issues while prioritizing time sensitive tasks and multi-tasking between administrative and sales roles in a fast-paced environment• Solved impending or possible problems using a proactive approach of understanding historical data with foresight to ensure operations operate smoothly without setbacks and delays ie; contacting suppliers to ensure items are in-stock, delayed or discontinued and relaying it to staff and customers immediately with integrity, understanding and confidence• Handled customer transactions using Point of Sale systems with attention to detail through verbal and written documentation of sales orders, opening and closing shifts and ensuring transaction accuracy• Provided exceptional client service skills by dedication to product knowledge, probing and questioning to understand customer needs with a results-oriented approach to increase sales and cross sell to increase average ticket price and average customer value • Coordinated activities involving purchases of manufactured products and sourcing of new suppliers in order to increase sales with well rounded product mix for in-store and online channels• Delegated tasks based on employee strengths and provide encouragement and motivation to improve on weaknesses Show less

Partook as a census taker for those who had yet to complete their census forms. Assisted people in completing their forms in person and over the phone in both English and Cantonese with the utmost professionalism.

Arts And Business

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