Sherry Gutierrez

Sherry Gutierrez Email and Phone Number

Senior Learning Management Systems (LMS) Specialist @ Global Medical Response
greenwood village, colorado, united states
Sherry Gutierrez's Location
Los Lunas, New Mexico, United States, United States
Sherry Gutierrez's Contact Details

Sherry Gutierrez work email

Sherry Gutierrez personal email

n/a

Sherry Gutierrez phone numbers

About Sherry Gutierrez

I am a selfless coach and mentor, leading by example and building on individual team member’s strengths to fortify entire team. Low maintenance, quick learner known for meeting client needs while efficiently reducing overall costs. Employ e-learning tools for web-based training and learning management systems. Trustworthy, magnetic, and loyal subject matter expert (SME) with proven record completing multiple goals and projects while meeting all quality and performance metrics.Available to discuss new opportunities in the Albuquerque area or virtual (remote), please contact me at: https://www.linkedin.com/in/sherrygutierrez17

Sherry Gutierrez's Current Company Details
Global Medical Response

Global Medical Response

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Senior Learning Management Systems (LMS) Specialist
greenwood village, colorado, united states
Employees:
370
Sherry Gutierrez Work Experience Details
  • Global Medical Response
    Learning Management System Administrator
    Global Medical Response Aug 2019 - Present
    New Mexico, United States
    Partner with business content owners to build online training's. Create and Manage relationships throughout the organization to gain knowledge of the business units.• Assist with Compliance, HR, and OSHA training for the organization. Provide evidence for training audits.• Analyze daily/weekly reports to present to business partners for review• Create online training's using Lectora to be launch in the SuccessFactors LMS. • Provide support to project team, when new acquisitions join the company
  • Citi
    Learning Services Manager (Lsm)
    Citi 2015 - May 2019
    Telecommuter / Remote, Albuquerque, Nm
    Manage relationship and interface between Leadership and Performance Solutions (LEAPS) leaders and global service teams responsible for creating activities in Learning Management System (LMS). Project manage global training programs that would be assigned to leadership populations globally. Conduct quarterly business reviews with LEAPS leaders. Lead projects for clients and internal groups, communicate changes in policy and process, test content against corporate design standards, and identify, escalate, and resolve issues.• Provided online live training sessions, ensuring business partners in all regions were up to date on processes and procedures used in Global Learning Management System (GLMS).• Allowed for more user-friendly virtual training programs by providing online support for systems used to conduct training, including WebEx, Adobe Connect. • Supported Degreed program team through participating in pre-launch by responding to learner questions during pilot, and after go-live date, providing support on Collaborate / SharePoint site. • Reduced number of course codes from 10+ to only 1 per program by creating course codes for key LEAPS programs that were used globally.
  • Citi
    Learning Management System (Lms) Analyst 2
    Citi 2011 - 2015
    Telecommuter / Remote, Albuquerque, Nm
    Partnered with business content owners to provide support and project manage Global Training Initiatives (GTI), and Large Training Initiatives (LTI) for annual compliance training (250k learners globally). Created all courses, notifications, audiences, level-1 evaluations in Global Learning Management System (GLMS). Supported Citi Leadership and Executive Development (CLED) GLMS needs. • Created new courses and class templates, allowing for easy-to-follow steps for administrators creating class offerings. • Managed notification and assignment audiences, ensuring all learners were assigned training as expected. • Created reports, guaranteeing learners were completing necessary trainings timely.• Reduced LMS help desk calls 15% by providing level-2 support for learners and training professional in Citi’s Global Learning Management System.
  • Citi
    Learning Management System (Lms) Analyst
    Citi 2009 - 2011
    Telecommuter / Remote, Albuquerque, Nm
    Established and coordinated web-based and instructor-led training in GLMS. Spearheaded assignment and roll out of global training initiatives monthly to 250K+ learners and created and tracked completion. Created and launched customized multi-language notifications for deployment within GLMS. Delivered peer training for new hires in HR Shared Services. Served as Global Training Initiative Team - LMS contact.• Created / maintained notifications, audiences, and resources, ensuring correct information was shared with learners globally.• Reviewed / closed tickets assigned to provider group, resolving or escalating issue within service levels to eliminate need for follow-up call to help desk.
  • Citi
    Learning Management System (Lms) Regional Specialist
    Citi 2005 - 2009
    Telecommuter / Remote, Albuquerque, Nm
    Participated in business support projects aligned to department’s learning management system, and other special projects. Delivered on project components representing financial portfolio of Global Learning Management System for Learning and Develop (L&D) department. Led trainings sessions for administrators, trainers, and learners / managers on LMS 7.6 Upgrade. • Guaranteed all stakeholders understood how to engage end users on learning management related events by explaining department’s structure and ensuring alignment with Citi best practice standards.• Created process documentation guides to include new 7.6 steps, ensuring global administrators, trainers, and learners / managers understood how to use upgraded LMS.• Provided regional LMS support to multiple sites, including conducting audits on LMS data and providing reports, and reviewing course / class / activity information for accuracy.• Created and maintained LMS End-to-End (E2E) Process Document, including best policy and procedures to follow in LMS. • Transitioned from Training Server (TS) to the SumTotal LMS (LMS), creating multiple job aids to assist with transition from TS to LMS.
  • Citi
    Additional Positions Within Citigroup
    Citi 2001 - 2005
    Telecommuter / Remote, Albuquerque, Nm
    Learning Resource Center (LRC) Specialist Human Resources (HR) Specialist Human Resources (HR) Administrative Assistant Human Resources (HR) Internship

Sherry Gutierrez Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Outlook Teaching Public Speaking Analysis System Administration

Sherry Gutierrez Education Details

Frequently Asked Questions about Sherry Gutierrez

What company does Sherry Gutierrez work for?

Sherry Gutierrez works for Global Medical Response

What is Sherry Gutierrez's role at the current company?

Sherry Gutierrez's current role is Senior Learning Management Systems (LMS) Specialist.

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What schools did Sherry Gutierrez attend?

Sherry Gutierrez attended The University Of New Mexico - Robert O. Anderson School Of Management.

What skills is Sherry Gutierrez known for?

Sherry Gutierrez has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Outlook, Teaching, Public Speaking, Analysis, System Administration.

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Sherry Gutierrez's colleagues are Luis Garcia Jr, Daniel Woodworth, Dayan Inclan, Artina Graves, Champagne Ashton, Scott Bumpus, Ff, Nrp, Emd, Ccemt-P, Coml, Comt, Itsl, Lauren Evans.

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