Sherry Haddad Email & Phone Number

Toronto, On, Ca

As Supplier Relationship Manager, my role is to manage all aspects of various Government, SaaS, Courier, and Print supplier relationships within BMO's T&O - Business to Consumer (B2C) Platforms Strategy & Operations team. *This is a 1-year contract position*• Oversee 5 key supplier accounts and manage the day to day and strategic operations of each account, with a combined spend of ~$50M• Manage the full contract renewal and extension process. This includes liaising with Procurement, Global Risk, and Legal so to ensure regulatory compliance and Due Diligence processes are met• Oversee all Due Diligence and Risk Area questionnaires; Work with Global Third Party Risk Management (GTPRM), Compliance, Supplier Governance teams, as well as Accountable Executives, and the Suppliers so to ensure all Coupa activities are actioned within specified timeframes• Organize and lead Annual Business Reviews with the Supplier, Line of Business (LOB) and T&O Executives

Dublin 2, Ie

As Procurement Practice Specialist, my role focused on all aspects of Sourcing and Category Management and Supplier Relationship Management within the External Talent category of Accenture’s Procurement organization.-Oversaw Accenture’s Contingent Labour program by acting as a trusted business advisor providing dedicated support to 20+ client account teams and ~4000 contractors across USA and Canada Market Units; Overall program spend ~$600M-Educated and guided client account teams on Procurement best practices such as preferred supplier usage, strategic sourcing, supplier risk mitigation strategies (including High-Risk situations), subtier, IC, and 3rd party Visa usage, diversity requirements, cost reduction goals, supplier spend and cost avoidance-Employed supplier optimization strategies based on geographic location, skill, and volume-Negotiated terms and redlines pertaining to Accenture’s Contingent Labour Master Services Agreement, and managed full cycle supplier onboarding-Full cycle onboarding of Subcontractor (SOW) services requests, which included negotiating Master Professional Services Agreement (MPSA), SOW creation and execution, and supplier enablement in Fieldglass-Conducted in-depth market-based RFI’s and presented results to Accenture stakeholders and leadershipAdditional achievements:-Created and implemented a formal Quarterly Business Review process and Supplier Relationship Management program with Accenture’s passthrough Master Vendors; as this program did not previously exist, it will be implemented across other geographies within the External Talent category-Managed the audit of 250+ Work Orders to for purposes of supplier rationalization and ensuring labour law and Visa usage compliance across Accenture's contractor supplier base

Toronto, Ontario, Ca

As Operations Lead, my role focused on managing the day to day operational activities of Manulife's contingent workforce program. This included strategic program initiatives, systems integration troubleshooting, Fieldglass system enhancements, and the performance management of Manulife’s Managed Services Program (MSP)

Toronto, Ontario, Ca

As Onboarding & Contracts Specialist, I was hired as a trusted advisor to liaise with executive offices within GWRT so to onboard, offboard and renew contractors who were hired to work on special projects. Having in depth knowledge of Contingent Workforce, SOW's and MSP's was highly useful in this role-Used JIRA to consecutively manage over 100 requests-Used Fieldglass and Ariba for full cycle contract processing of new onboardings and renewals-Validated supplier SOW details-Liaised closely with the MSP program regarding any suppliers who were non-compliant to MSP guidelines-Used Confluence to update team operations manuals in relation to process improvements-Analyzed and tracked current and historical data which would be used for executive reporting

Manchester, Greater Manchester, Gb

After 2 years at Morson Canada, I was promoted into the role of MSP Program Manager, and became responsible for all facets of Thales' Contingent Workforce Management Program. I became the primary client and supplier point of contact, and managed the day to day, and strategic operations of the program -Managed a program of over $30 million in spend, with over 250 contractors, and eight (8) 2nd Tier Suppliers-Managed and mentored two (2) technical recruiters-Focused on supplier vetting and compliance-Managed strategic sourcing activities -Managed all program SLA and KPI reporting and analysis-Co-led Quarterly Business Reviews and made recommendations pertaining to program cost savings, spend management, and overall program optimization-Oversaw and managed all Government of Canada security screenings and assessmentsI was originally hired as an onsite Account Coordinator, in which I supported the Morson Canada onsite management team -Responsible for interview scheduling, VMS management, supplier management, contractor onboarding, offboarding, and contractor and supplier inquiriesMy roles at Morson were all high volume and high profile, and I was responsible for managing numerous complex moving parts as this was Morson's first MSP in Canada. I was able to showcase my skills and expertise in laying down the groundwork for a successful MSP program.

Toronto, Ontario, Ca

As Lead Account Support Coordinator, my role focused on MSP support, client relationship management, subvendor management, and team leadership supporting Telus and Scotiabank's contingent workforce programs.-Acted as team lead and main point of contact responsible for updating any program changes to the Telus Account Support Coordinators at Procom branches across Canada -Responsible for a workforce of over 250 contractors-Reported on and analyze hiring trends wich were used for monthly client reporting -Managed the the full cycle onboarding process for new subvendors, including the execution of MSA and SOW paperworkScotiabank was my secondary client, and so I was responsible for all onboardings, background checks, and contractor inquiries

Toronto, Ontario, Ca

As Account Support Coordinator, my role was responsible for the contractor fulfillment process for BMO's contingent workforce program-Responsible for contractor onboarding in Bullhorn-Conducted contractor background and reference checks-During this time, BMO switched to an MSP, and my team was responsible for managing all change management processes relating to the implementation of over 400 consultants to Beeline as part of the new MSP program

London, Gb

As Recruiting Associate, my role was responsible for the complete fulfillment process for new hires to the Bank of Montreal - T&O Line of Business-Responsible for preparing offer letters and new hire packages for full time, contract, and casual candidates-Conducted background and reference checks-Completed intake sessions with Hiring Managers and provided guidance on BMO’s hiring procedures

London, Gb

As a Bilingual HR Support Specialist, my role was created in part of a newly formed team which aided in the implementation of the Rogers myHR Support Centre-Supported and guided all levels of employees and executives at Rogers Communications in effectively using a new HRIS system called myHR-Ensured a smooth transition to the new processes and systems using change management procedures-Appointed the position of Customer Care Subject Matter Expert (SME), and coached other team members on the expertise of customer care and client relationship management

As Bilingual Administrative Coordinator, my role provided exceptional support to all levels of the organization as well as to external vendors-Collaborated with HR on the administration of the annual Associate Feedback Survey-Conducted interviews for the Administrative Coordinator and Receptionist positions-Administration of the company motorcycle demonstrator program

Honours Bachelor Of Arts, English, French, Geography

Human Resources Management Certificate, Honours

French