I have over 15 years of diverse experience in customer care, health services, medical research, sales, patient care, and diagnostics services, I bring a wealth of expertise to the table. I possess exceptional presentation skills honed through engagements with key decision-makers, including medical directors, global members, and shareholders.My professional arsenal includes not only a robust background in sales and data analysis but also finely tuned interpersonal skills. I take pride in providing white-glove service, ensuring that every interaction is marked by dedication and care. My goal is to build enduring relationships with clients, grounded in trust and mutual success.Let's connect and explore how my unique skill set can elevate your organization's endeavors. My goal is to build long-term relationships with customers by providing a white-glove service approach. Let's connect and explore how my skills can contribute to the success of your organization.#CustomerExperience #CorporateSupport #BiomedicalResearch #VeterinaryHealthcare
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Corporate Account Support SpecialistIdexx Mar 2022 - Aug 2023 -
Lab Liaison- Customer Support Team LeadIdexx Apr 2015 - Mar 2022Dallas, Texas, United States -
Customer Service RepresentativeVca Animal Hospitals May 2013 - Apr 2015Dallas, Texas, United States• Scheduled and confirmed appointments for the internal medicine and oncology departments.• Managed high volume incoming calls transferring to scheduling coordinators, and relaying patient concerns to doctors as needed.• Presented and explained fees, processing all payments efficiently.• Provided exceptional customer service, greeting visitors, answering telephones, and escorting clients to exam rooms.• Initiated outbound calls for treatment follow-up and reached out to prospective clients.• Addressed inquiries regarding products and services.• Managed medical records, charts, reports, and correspondence daily.• Composed accurate and detailed messages for veterinarians based on inbound client and doctor communications. -
Biomedical -Area SupervisorUt Southwestern Medical Center Oct 2009 - Apr 2015Dallas, Texas, United States -
Animal TechnologistMd Anderson Cancer Center Jan 2008 - Oct 2009
Sherry H. Education Details
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Bachelor Of Science - Bs
Frequently Asked Questions about Sherry H.
What is Sherry H.'s role at the current company?
Sherry H.'s current role is Committed to Elevating Workplaces with Passion and Innovation | Customer Centric Account Management in Diagnostic and Health Sciences field.
What schools did Sherry H. attend?
Sherry H. attended Texas Tech University.
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