Founded non-profit memorial scholarship to send artistically-minded students to Buck’s Rock Performing and Creative Arts Camp. Responsible for relationship with money manager, camp leadership, & the school from which most applicants are sourced. Head of scholarship committee tasked with vetting applicants and working with families on logistics of attending camp.

Worked with Purchasing Managers, Product Managers, and Pre/Post department to facilitate production of Pre/Post sheets and uploading pricing of pre/post hotels for tours to various computer programs. Use of Operations Manager, P9, and Green Screens systems.

Worked with Patrons department to update/clean up customer database with accurate contact information for guests and prospects.

Collaborated with colleagues across departments to resolve on- and post-tour guest issues, advocating for guests while always considering overall business health. Case resolution success metric consistently above 98%. Enhanced patron loyalty via customer-facing relationship building. Managed processing and mailing of post-tour communications with guests. Use of Operations Manager, Mariposa, and Athena systems.

Led strategic planning for annual fitness fundraiser benefitting Hole in the Wall (HITW) Gang Camp. Collaborated with HITW staff to develop and implement marketing plan to increase participation and sponsorships. Analyzed prior years' donations & fundraising by participant and donor. Created all written collateral including marketing & fundraising documents, emails, & press releases.

Responsible for organizing and coordinating logistical aspects of producing performances + catered lunches for non-profit theatre arts company Play With Your Food. Oversaw ~30 volunteers across four locations, coordinated with caterers + catering manager, location staff, & printers.