Sherry Mathis Email & Phone Number

Tulsa, Ok, Us

Tulsa, Ok, Us

Establishing and refining the sales support processes globally, lead support and execution related to these processes, and own and develop the roadmap of supporting systems, reporting, and tools. Monitor commercial activities to identify and resolve issues and promote continuous improvement.

Tulsa, Ok, Us

Sales Effectiveness - Develop new direction, new roles, new responsibilities for the Sales and Sales Support organization Western Hemisphere Salesforce.com business owner - guiding the Eastern Hemisphere rollout of Salesforce.com and ensuring global representation of the application

Tulsa, Ok, Us

• Manage teams of Project Managers and Commercial Operations Specialists to achieve established commercial, financial, and operational targets• Built and developed a diverse and successful team to monitor, expedite, and prioritize ‘priority orders’; continually striving to meet client needs and delivering on commitments• Guide and work with the Sales Management team to determine the Salesforce.com processes needed to support business growth and accountabilities for the outside sales team• Key contributor and Subject Matter Expert in the implementation of Salesforce.com tool that drives the direction of the company and provides a high-quality impact on the company’s efficiency• Provide support, training, and decision-making for the growth and direction of Salesforce.com for the companyKey Accomplishments:• Developed processes that reduced the time the sales organization spends on tracking existing orders by over 30%, allowing them to focus on new business• Established a team that provided a single source of contact between the sales and the manufacturing organization, eliminating redundancies in requests or actions• Built successful teams and bridges to various departments that ensured processes, project implementations, and customer excellence was met to support company objectives• Provided the leadership team with a new level of Sales and Opportunity reporting, allowing a deeper understanding of sales and sales cycles; utilizing Salesforce.com reports and dashboards.

Tulsa, Ok, Us

• Scheduled and led meetings with end users/business units to define and clarify requirements and processes• Worked with multiple departments on process improvements and new system requests• Built Salesforce.com dashboards and reports for multiple departments and delivered system enhancements• Trained end-users and provided ongoing support and training after go-live; created Salesforce.com training documentation and Salesforce.com system testing

Tulsa, Oklahoma, Us

Through GDH Consulting, I implemented Salesforce.com for a client with over 300 users. My services for this project include: • Provided direction for system build• Scheduled and led meetings with end users/business units/implementation partner• Defined and clarified requirements and processes• Trained end users

Redesigned the brand and website for JohnDow Industries. My services for this project included: • Collaboration with the executive team on branding. • Project management of a corporate logo and website design. • Consolidation of multiple brands/ websites into one.• Administration of Content Management System for website content.• Production of training tools/ manuals for website updates.

Birmingham, Michigan, Us

I was promoted to overseeing the strategic marketing of all products sold in the U.S. and Canada, managing a budget of $1.5M. • Developed and executed communications and marketing plans.• Coordinated advertising and marketing initiatives across a variety of platforms• Administered the CRM (Salesforce.com) strategy for 10,000+ customers at various levels of distribution. • Conducted Salesforce.com reporting, customization, data integrity, and training of 140 users.• Collaborated with the sales department to increase visibility and customer relations. • Guided three employees - a Marketing Programs Manager, a CRM Coordinator, and a Graphic Supervisor.• Directed the creation and purchase of all marketing materials.• Advised key customers on marketing programs and updates to their creative materials.• Planned and coordinated national trade shows and contributed to customer sales events.I was recognized nationally for the direction of app design and video production, which received the following awards: • 2017 Best Mobile App for Application of Import Cars and Trucks (DAYCO app)• 2017 Women in Auto Care Business-to-Consumer Video Award (DAYCO video)

Birmingham, Michigan, Us

I coordinated North American marketing initiatives that utilized sales and marketing technology. • Managed CRM and Sales Automation Tools for U.S. and Canada. • Authored training materials and conducted internal and external trainings on CRMs (Salesforce.com, Lotus Notes).• Directed website and app development, receiving Stevie and Popular Mechanics awards. • Controlled the CMS for the North American website.• Headed the development team responsible for 3 patents.• Managed print and collateral material purchases along with art direction for printed pieces.• Provided ongoing support to all marketing functions, such as graphics, programs, trade shows, and customer facing presentations/projects..I was recognized nationally for the direction of website and app design, which received the following awards:• 2014 Stevie American Business Award (DAYCO website and app)• 2012 Popular Mechanics Editor’s Choice Award (DAYCO app)

Birmingham, Michigan, Us

I led printing and fulfillment projects for the US Region's marketing and cataloging materials. • Provided conceptual input and project management for collateral and trade show materials.• Assigned print vendors for all collateral materials.• Managed inventory levels at the fulfillment center• Managed invoicing and contracts with fulfillment center and print vendors