Senior Relationship Banker
•Develop new business by researching and analyzing community markets, analyzing and prioritizing clients to target, planning and executing business development strategies and calling on existing and potential clients, whether in person or over the phone.•Business Loans & Lines of credit, Equipment Leasing, Payroll, Merchant Services, Home Loans, Home Equity Loans & Lines of Credit, Cash Management •Proactively assess clients' financial information by completing a Needs Assessment to determine… Show more •Develop new business by researching and analyzing community markets, analyzing and prioritizing clients to target, planning and executing business development strategies and calling on existing and potential clients, whether in person or over the phone.•Business Loans & Lines of credit, Equipment Leasing, Payroll, Merchant Services, Home Loans, Home Equity Loans & Lines of Credit, Cash Management •Proactively assess clients' financial information by completing a Needs Assessment to determine total current and future financial needs. Summarize and discuss the opportunities uncovered; recommend, present and sell appropriate products and services.•Interview loan applicants to elicit information, determine appropriate loans, cross-sell opportunities, or communicate decisions or recommendations; obtain and/or send proper documentation and to resolve related customer issues.•Makes face to face sales calls to the local community businesses. •Conduct monthly in-house products/services seminars for branch employees and coordinate seminars for bank clients. Perform the Merchandising and Marketing activities as required including functions such as: leadership support in promotional campaigns; product/service training sessions; lobby merchandising materials display.•Risk Management.•Customer Service •Assure proper handling of service requests and resolution of customer problems. Maintain established customer service level expectations in accordance with the Bank’s and Manager’s overall goals and objectives. Accountable for customer satisfaction and retention. •Perform other duties as may be assigned. This may include providing work guidance to lower level sales staff when assigned. Show less