Sherry Noble Email and Phone Number

IT Scrum Master for a data science team tasked with wrangling huge volumes of enterprise data from across the organization’s many data sources (mainframe, Teradata, Hadoop, third party) into meaningful production dashboards and reporting for board, senior executives and operations managers in Finance, Marketing, Emergency Roadside, HR, Travel and Call Center teams. Generate WFH productivity reporting to sustain work from home programs designed to retain high value employees. Coordinate with a team of scrum masters across IT Data & Analytics to execute facilitated department-wide on- and off-site collaboration events for more than 100 employees using multi-media and in person teaming and facilitation techniques.

ACSC is more than 17 million members strong! Marketing Database matches more than 100 million US households every month and curates the database behind real time membership activity that keeps you going as you travel the globe. Among our many strengths, the Marketing Database team powers the segmented online digital, (Unica and Salesforce supported) email, and direct mail marketing campaigns and serves data analytics to our corporate executives group via enterprise data pipelines (Hadoop, SQL, SSIS, Teradata, Tableau) to better serve one of the largest, highly regarded and diverse member clubs in the world.

Scrum Master for a super team of 18 of the most talented ACE SQL, COBOL, .NET and custom technology devops engineers to deliver a new online California insurance product to bind new cars and drivers directly via the AAA website or channeled assisted through the mighty Auto Club call center. Delivered a new product in record time and almost without precedent!

Designed a centralized enterprise feedback and reputation system (think Yelp!) for branch, tow, claims, underwriting and call center customer experience.

Strategic initiative project manager within the Business Operations and Transformation group. Member of the strategic program management office serving Ingram Micro's US senior executive leadership team. Focus on large, multi-year programs to improve growth and profitability of the people, process and technologies that serve the entire US business and industry customers and vendor partners.Help executive leadership define the objectives of associate, customer, and vendor facing strategic US initiatives and how they impact and align to BU and company strategies. Provide cross company perspective to leadership and business unit executive sponsors to understand, help form, and implement new capabilities. Assist with setting and communicating vision, understanding and mitigating risk, removing barriers and driving timely delivery of organizational redesign, infrastructure, technology and operational process through the design, deployment and management of project structures and teams who deliver financial and operational improvements to more than 3000 associates.

Responsible for the overall implementation of a multi-year large scale data and technology product platform and operations solutions capability valued at over $20 million for one of the US government sponsored enterprises (GSEs) that, together with other agents working on behalf of the GSE resulted in a cumulative total of $134.5 billion in dividends returned to the US Treasury. Project, Product and SCRUM Manager for a 20 person team of architects, information security, database analysts, and software developers. Created, prioritized and executed product platform strategy and roadmap to support the nightly, real-time synchronization of more than 100,000 loan files using Windows Workflow Foundation (WF), in compliance with all regulatory compliance and information security protocols for handling NPPI data subject to FCRA regulation. Designed and executed all technical and business specifications for data products integrated in the platform; translating client requirements into agile requirements and user stories ongoing to support scheduled sprint cycles in VersionOne. Process architect responsible for translation of all operational requirements into interrelated business processes mapped to sets of UI screens created for multiple workgroups totaling more than 100 personnel. Recruited, mentored and trained developers and DBAs to support the program build out.Designed and directed the creation of the financial model and KPI reporting system required for the sustained achievement of a <1% operational defect rate. Analyzed and presented large amounts of profitability and ROI data to executives; enabling per unit and overall program cost monitoring and progressing CoreLogic’s overall strategic program portfolio.Directed HR management work to realize the clients federal contractor hiring requirements. Directed and expedited facilities and purchasing requirements to floor plan and provision furniture, fixtures and more than 150 desktop PC workstations.

Designed and managed all aspects of the data product lifecycle in accordance with the Pragmatic Marketing framework. Agile SCRUM master for the scheduling and managing of releases and sprint cycles, using VersionOne and other web based SDLC tools.Executed the product roadmaps and facilitated ongoing strategic communications with sales, service, accounting and business unit executives to prioritize roadmap and strategy. Enforced disciplined business case approval process to ensure balanced tradeoff between marketing and profitability goals.Developed specification for the 'freemium' subscription plans, including the detailed UI design, shopping cart logic for the system delivery of more valuable search, data access and reporting functionality. Utilized detailed understanding of data and technology driven products to revamp the user experience and specifically the business rules for the product’s shopping cart function, fixing significant systems errors, eliminating 99% of customer credit errors and customer service complaints and elevating the product’s shopping cart functionality to best in portfolio.Integrated white label product with Yahoo! Foreclosure page, generating recurring revenue of $100,000/month.Supported a customer centric culture to identify priority features and breakdown internal barriers for the more rapid development of new product. Collaborated extensively up and down the organization and across to product, engineering and data teams to persuade them to utilize new data assets in our product in ways that would not cannibalize their product channels.Provided ongoing product marketing and training materials to Sales, participating in product and client pitches and producing relevant champion challenger materials in support of sales.Recruited and trained designers and developers, evangelizing agile methodology with more traditional project management methods and tools.Dedicated user of the IIBA Business Analysis Body of Knowledge.

Lead program manager on a number of CoreLogic’s largest technical data integration programs. Led the global rollout of the Custom Data Solutions Engineering function, managed key strategic programs for the Chief Data Officer, managed the company’s largest due diligence and forensic underwriting program, and managed the company’s consumer product portfolio. CoreLogic Custom Data Solution Engineering FunctionImplemented a custom data solution engineering function with primary data sales enablement to 20 sales and product teams for data monetization, new product development and custom data fulfillment serving the top 20 lenders and tier 1 nationwide data licensers nationwide. Drove pre-sales, product pitches and development and subject matter expertise for sales, product, engineering, for the creative yet compliant custom data contract fulfillment of more than 200 highly sought after and unique data sets, including real property, spatial, building permit, consumer lending and credit related scoring, crime, eviction, insurance and valuation data for client data integrations and deliveries for products and contracts totaling more than $40 million. Enterprise Data Group Evolution, Office of the Chief Data Officer Strategic data program manager responsible for the implementation of strategic programs, projects and technology products in highly sensitive and confidential functions using process engineering, business systems analysis, project management and software development methodologies and tools.

Lead Generation Program DirectorLed the design and implementation of iLeads.com lead generation and media buying platform with a $1 million annual budget and more than 25 suppliers running more than 75 individual and simultaneous and ongoing campaigns, driving automated lead traffic to more than 1100 national client firms on a daily basis.Established and managed an ongoing governance structure, financial framework and set of operational and system controls for the projects and campaigns within the program that connected with the organization’s overall technology, data and business strategies to deliver customer acquisition products to the real estate brokerage, mortgage lending, life insurance and automotive insurance industries.Performed all aspects of third party vendor management for more than 25 active suppliers including contracts, purchasing, inventory quality control, accounts payable reporting. Established and implemented daily reporting controls that led to monthly inventory purchasing savings of more than 15% COGS. Recruited new suppliers, negotiated and enforced vendor contracts, actively managed the ongoing project and campaign production of quality lead inventory from more than 25 active suppliers including Lowermybills.com. Provided detailed expertise and development support on complex campaigns and special projects from concept through analysis design and execution, including call center integration, pay per click (PPC), search engine optimization (SEO), pay per lead (PPL), affiliate marketing, direct mail, and online advertising and blogging initiatives.Implemented real time vendor inventory quality control program. Established test criteria framework and ongoing testing and sampling including accuracy, currency and conversion. Analyzed, synthesized and reported on lead generation performance to executive management and suppliers and delivered annual improvements of more than 15% annually.

Lead Generation and Inventory Management Platform Product ManagerDesigned and implemented the system and process components of an end to end digital advertising campaign and lead inventory control solution that included lead creation, capture, quality control, lead source tracking and billing integration and warehousing that resulting in more than $720,000 annual savings on acquired inventory cost.Partnered with executive leadership to establish a cost effective long term strategic systems plan and objectives analyzing technology, customer requirements, workflows, market trends and competitive gaps.Created, communicated and drove product platform strategy, roadmap and planning process for overall campaign management and lead inventory management system, first for primary life insurance and then for mortgage lending and automotive and long term health care insurance lead verticals, using standard methods for priority setting and project ranking projects and features for development based on business case justification and ROI. Oversaw the development of an automated custom vendor management, purchase order and invoicing support solution, providing all the business systems analysis, process engineering, work flow, report writing necessary for technology development. Designed and directed a 4 person creative and technology team through the ongoing implementation of numerous time sensitive software products for lead generation based on mortgage and insurance consumer use cases and scenarios. Developed email advertising and site content management, form design and landing page design. Utilized Google analytics, and split (or A/B or multivariate) testing to improve products, including consumer click-thru and form completion and conversion rates, delivering results on time and on budget.

Completed an enterprise-scaled software development and system workflow implementation project to realize a new custom cable network advertising sale, campaign management, media planning, inventory management, trafficking, billing and reconciliation workflows and systems on time and on budget.Chief business and process architect leading business analysis, quality assurance and user training & support teamsFacilitated more than 20 process and system change review sessions involving up to 15 workgroup participants in each of the sales, operational and IT organizations.Documented business and systems requirements for each of the above workgroups in both the Santa Monica and New York Sales Divisions of Fox Sports Network; completed vendor software selection, wrote custom business rules, oversaw implementation and developed and delivered user training.Developed customized system and user training workshops and training materialsSupervised entry and maintenance of sales orders totaling more than $80 million dollars annually

Enabled clients to develop and adopt sound information technology strategies and select, design and implement systems that provided information for effective decision making. Responsible for practice management, including recruiting, mentoring, training, budget administration, business development, client relationship, and program management for change enablement professionals and through a portfolio of ERP and custom technology implementation projects worth more than $40 million in combined annual revenue.Created and executed more than 100 proposals, budgets, work plans and project deliverables for new work worth combined billings of over $20 million in a variety of Fortune 100 companies and industries. Generated more than $10 million in annual change enablement fees.Consulted with key client and firm executives within distressed and dysfunctional project work groups as expert consultant/change agent, establishing project discipline. Facilitated discovery processes using the IIBA business analysis body of knowledge (BABOK) and 7 basic quality tools, enabling teams to build required roadmaps, project structures, realizing original project goals and higher team performance.Led business and technical teams in the planning, design and implementation of new custom database and ERP solutions—including custom data warehouse and system integration of general ledger, accounts payable, accounts receivable, CRM and fixed asset modules.Program controller for a $12 million GSE consulting program. Met with executive partners clients to assure delivery of client deliverables. Managed the timely reporting for more than 100 consultants; resulting in timely invoices and cash receipts. Planned and executed the Malcolm Baldrige National Quality Award (MBNQA) initiative impacting more than 1200 personnel. Applied TQM principles to lead teams of managing partners through a highly visible and systematic process to implement successful quality management systems.