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@answer365.ca
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Sherry Oxner is listed as Call Center Manager at Answer365, based in Halifax, Nova Scotia, Canada. AeroLeads shows a work email signal at answer365.ca and a matched LinkedIn profile for Sherry Oxner.
Sherry Oxner previously worked as Contracted Services at Dexters Presents Catering and Service Delivery Manager at Teletech. Sherry Oxner studied at Nova Scotia Community College.
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Operations Manager with a diverse management experience from Call Center to Retail Management. A Project Manger with effective communication style to articulate expectation, results oriented approach and dedication to company as well as personal success. Strong experience in Customer Service Industry and areas of client on boarding, recruitment/retention and training development/delivery.Specialties: Project Management, Client Services, new account coordination, call centre Inbound & Outbound experience, interviewing/hiring, Training curriculum building and delivery, Leader development through helping identify skills and develop individuals from entry level positions to
Listed skills include Call Centers, Project Management, Performance Management, Crm, and 25 others.
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Lead and engage staff, oversee daily productivity and ensure client satisfaction & business profitabilityMonitor and manage Service Levels, staffing, and Quality for both inbound and outbound contact projectsOrganize training cirriculum for new hires and new process trainingHire and retain qualified team members for diverse positionsMonitor and manage cost.
Halifax, Canada Area
Contracted to assist with development of RFP for new business. Successful bids managed project launch with regard to HR services, advertising, qualifying, interviewing and hiring of new staff and introducing policies & procedures. Liaison during set up with site and company to help determine needs and implementation methods.
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Sherry Oxner works for Answer365.
Sherry Oxner is listed as Call Center Manager at Answer365.
AeroLeads has found 1 work email signal at @answer365.ca for Sherry Oxner at Answer365.
Sherry Oxner is based in Halifax, Nova Scotia, Canada while working with Answer365.
Sherry Oxner has worked for Answer365, Dexters Presents Catering, Teletech, On-Line Support (Ols) Inc., and Tigertel/Utr.
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Sherry Oxner studied at Nova Scotia Community College.
Sherry Oxner is listed with skills including Call Centers, Project Management, Performance Management, Crm, Cross Functional Team Leadership, Program Management, Coaching, and Team Building.
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