Sherry Paradise Email & Phone Number

Las Vegas, Nv, Us

North Hollywood, Ca

As Media Product Director, (CSPO) my focus is on driving successful product launches along with on-going improvements to our existing products. Certified Scrum Master (CSM) - serve as team leader-servant to ensure we maintain a positive cohesive environment. * Product Management: (using Agile JIRA) Liaison between stakeholders (both internal and external), and development. Building product roadmaps, gathering requirements, building user stories and prioritizing work. and mitigating roadblocks. Performing resource allocations and workload assignments. Presentations/demos of sprint progress to stakeholders. * Quality Assurance: Implementation of test strategies, resources, test cases & tracking of QA metrics as well as recommendations for product improvement. * Client Management-Training: Communicate with users to ensure product functionality is understood. Create training material, department documentation, demonstration models and tutorials. Provide web-based and on-site learning sessions.

National

Product/Project and Client Management* Project Management – (planning to project hand-off) identified requirements & expectations , risks, time line and training* Assisted clients in realizing a profit increase (20% to > 100%) through proper staff training and risk management tools * Performed client staff awareness training along with software training * Client Relationship management - ensured that client requirements were clearly identified and to keep project on schedule

Customer-facing role as point person in the implementation process.Ensured that project goals met the business objectives of the nationwide financial institution through comprehensive requirements gathering sessions. This included reviewing client operations and making recommendations on Policy, Disclosure and Risk Management. Conducted product training sessions structured to meet individual client needs (on-site and web based).

Santa Clarita, Ca

Assisted in setting up a new location for the organization including procuring office equipment, contracts with vendors, technology support groups and staff. Managed all daily office functions including payroll, receivables, AP, bank reconciliation, job cost and GL.

Los Angeles, Ca

Product Management - Responsible for development, implementation and maintenance of processes and systems to support billing of all company products/services. Included the design and implementation of customer accounting software, reporting and systems to support affiliate revenue splits and sales commissions in accordance with contractual commitments.

Northridge, Ca

Project Lead for a multi-million dollar software development. Participation included writing business plans, approving detailed business designs, testing and performing system audits/checks, implementation to close and hand off to operations.

Northridge, Ca

While managing the Operations Department staff of 10, I guided the team in measurable process and efficiency improvements by implementing procedures that shortened the time to produce while allowing the team greater involvement in decision making.Responsibilities included review of receivables, audit/claim activities, processing purchase of accounts receivable, analysis and reconciliation of GL accounts, bank reconciliations, billing and collections, and customer care.