-Teach young adults to drive-Conduct Adult Remedial classes, a requirement for them to have their driver license reinstated

-Conduct Motorcycle Safety Courses (BRS, BRS-RR) based on Motorcycle Ohio Rider Enhancement (MORE) curriculum and Harley-Davidson Riding Academy (HDRA) curriculum-Assist Chief Instructors and Lead Instructor Training Experts with Instructor Preparation Courses-Worked with Chief Instructors and Ohio Dept. of Public Safety, Motorcycle Ohio, Director to set up forms and standards for the Peer Observer program-Worked with a Co-Instructor and Ohio Dept. of Public Safety, Motorcycle Ohio, Director to develop the Speaker’s Manual for Motorcycle Ohio-Assisted Owner-Principal of A.D. Farrow & Co. and Program Manager with start up of program in 2003

-Administration of client's lease and payment information on web-based software-Entry of miscellaneous lease-related billings-Update changes to payments per landlord billing statements/invoices after verifying with lease-Interact with landlord personnel to ensure accounts are up-to-date and to resolve inquiries-Audit of yearend reconciliations for CAM, Real Estate Taxes, Insurance, and other charges to ensure caps are utilized, denominators are correct, and specific exclusions are honored-Recalculation of all lease-specific payment adjustments-Recovery of identified overcharges related to the lease documents-Update lease abstract information as necessary

-Everyday communication via phone or email with policyholders, body shops, claimants, claimant carriers, agents, adjusters and managers in effort to process and assist in automobile claims-Reviewed and determined payment of minor, undisputed, and/or limited authorization level such as first-party property claims, towing-labor, glass bills-Responsible for processing daily follow ups on claims that are 60 day or older that have not been processed or settled-Responsible for issuing payments to body shops-Daily use of claim systems such as: CLASS, J-Claims, BR Desk Review Tracker, CCC and CSC Workbench

-Worked with Asset Director of Operations, Real Estate Managers and Accounting to coordinate property transitions and new property set-ups-Reviewed Rent Rolls for accuracy compared to Lease documentation. -Abstracted Lease documents using the CBRE standard Lease Abstract Form

-Maintained property files for all regional assets (81 Industrial Buildings, 4.5MM SF)-Audited property management records for compliance with policy and procedures-Rent Roll reconciliation -Lease administration and abstracting-Capital tracking for tenant and building improvements-Disposition preparation-New acquisitions/Asset intake-Policy procedure development and roll-out; updating and training of management teams. -Contract and Insurance compliance with client policy-Assisted in development of Access database for portfolio and capital projects-Setup and tracked critical dates spreadsheet for region

-Maintained property files and documents and database for five-state region (400 Buildings, 5.5MM SF)-Administrative support for four managers-Developed vendor/contractor database-Contract administration-Insurance compliance with client policy