Drive business growth and development through:-Recruiting and staffing logistics-Organizational and space planning-Performance management and improvement systems-Organization development-Employment and compliance to regulatory concerns and reporting-Employee orientation, development, and training-Policy development and documentation-Employee relations-Company employee communication-Compensation and benefits administration-Employee safety, welfare, wellness and health-Employee services and counseling-Exceptional internal and external customer service

Provide quality support to both internal and external customers with answers to questions, disseminate or explain information, take orders, and address complaints. Operate efficiently office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers (Quickbooks, Microsoft Office Suite)Manage mutli-line phone system including direct calls, and messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Compile, copy, sort, and file records of office activities, business transactions, and other activities.Process and prepare documents, such as business or government forms and expense reports.Compute, record, and proofread data and other information, such as records or reports. Type, format, proofread, and edit correspondence and other documents, from notes using computers.Review files, records, and other documents to obtain information to respond to requests.Deliver messages and run errands. Inventory and order materials, supplies, and services.Troubleshoot problems involving office equipment, such as computer hardware and software.

Maintained officer reports and conducted audits to ensure quality of reports for legal proceedings.

Initiative: Developed, implemented and supervised recruiting program for startup manufacturing facility. From 0 employees to 200 employees in 12 months. Demonstrated ability to stay on deadline and deliver ready to work new employees. *Received North Carolina Employment Security Commission Employer of the Year AwardCritical Thinking: Established new employee Buddy Program to decrease new employee turnover. Involved current employees to motivate new employees to become accustom to company environment.Effective Written and Verbal Communication: Designed and presented new employee training program for fiberglass manufacturing procedures. Developed training manuals, visual aidesand hands-on activities for new employees to master basic first fiberglass procedures for entry level jobs.

Supervised and maintained corporate service standards, through daily monitoring, motivation, and organization of office staff for current clients, including employers and applicants. * Won Regional “Attitude Determines Your Altitude” Customer Service Award