Support Specialist
Electric Motor Service Of Shelby
Shelby, Nc
Provide quality support to both internal and external customers with answers to questions, disseminate or explain information, take orders, and address complaints. Operate efficiently office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers (Quickbooks, Microsoft Office Suite)Manage mutli-line phone system including direct calls, and messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Compile, copy, sort, and file records of office activities, business transactions, and other activities.Process and prepare documents, such as business or government forms and expense reports.Compute, record, and proofread data and other information, such as records or reports. Type, format, proofread, and edit correspondence and other documents, from notes using computers.Review files, records, and other documents to obtain information to respond to requests.Deliver messages and run errands. Inventory and order materials, supplies, and services.Troubleshoot problems involving office equipment, such as computer hardware and software.
