• Conducted various sales activities, including but not limited to higher education institutions/international high school pipeline establishment via pre-sales activities (intensive campus visits during academic semesters) and post-sales customer relationship maintenance (technology/textbook service) to achieve annual sales target des- ignated for mainland China; successfully achieved organic annual sales growth by 7-9% (including upsell) and contributed to the group sales target of around 500k euro; achieved sales target for two consecutive years;• Created and executed key account strategy plan for the territory in collaboration with the local sales manager, i.e. top-tier higher education institutions (around 20) for East and Northern China in and essential international high schools (around 20) with Advanced Placement (AP) curriculum across mainland China; established solid customer relationship for providing customized digital/physical textbook solution and increased market coverage by 30% annually; negotiated and closed contracts for new sales;• Assisted and supported local sales manager for local sales channel management, including top essential textbook import dealers, i.e. China National Publications Import & Export (Group) Corporation (CNPIEC), etc.;• Initiated and supported various localized marketing activities with the absence of local marketing team, i.e. bookfairs, author meetings, and product presentations; developed strong understanding of the competitor landscape and were able to successfully position Macmillan higher education textbooks via marketing events;

• Partnered with a Western counselor (also team leader) to manage a caseload of 20 students as the Chinese counselor; provided customized counseling sessions for students for bachelor program applications in North America;• Conducted pre-service program promotional activities (program presentations during exhibitions and confer- ence) and assisted program renewal sales;• Achieved with top 15 US University admission results for 5/20 students and ideal admission results for all students during admission year;

• Provided assistance for all research programs including research conferences, workshops, and symposia delivered by the joint Research Institutes with intensive administrative support;• Conducted effective internal and external communication with faculty members as well as external stakeholders, i.e. event vendors;• Conducted desk-based research for program initiation and translation tasks upon requests;