Sherry Wortman Email & Phone Number

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Miamisburg, Ohio

Lead Software Quality Assurance AnalystLead of Software Quality Assurance (SQA) Team for both Commercial and Department of Defense (DOD) projects.•Assumed Management responsibilities for the eight member SQA Team.•Attended Program meetings to gather information, provide estimates, and report status.•Allocated/Scheduled resources across project teams.•Completed Monthly/Quarterly/Yearly Trending Analysis.•Reported metrics to Management to identify areas of concern/opportunities for improvement.•Accountable for ISO 9001 SQA internal audits to maintain ISO certification.

Beavercreek, Ohio

Laid off due to Department of Defense cutsQuality Assurance Analyst (QA) for the DEAMS program, an Oracle Enterprise Resource Planning (ERP) system which will transform business and financial management processes and systems throughout the Air Force.• Prepared and reviewed process documents in a CMMI Level 4 organization.• Accountable for QA internal audits to support CMMI Level 4.• Gathered information for Metric reporting to be reviewed by Management.• Prepared Visio flowcharts for easier understanding of the process flow.

Mason, Ohio

3 month contractQuality Assurance Analyst (QA) for Luxottica EyeMed Vision Care Dispensing Model First release, which will implement EyeMed’s version of the dispensing model.• Responsible for all of the CURA helpdesk application testing and writing of detailed testcases using the Agile methodology.• Maintain defects in JIRA during Agile Sprint testing and HP Quality Center (QC) during System Integration testing (SIT).• Interface with Development Analyst and Requirements Managers to resolve testing defects.• Accountable for entering time into HP Project and Portfolio Management (PPM) Center.

Beavercreek, Ohio

Department of Defense cancelled the programConfiguration Management (CM) and Quality Assurance (QA) for the ECSS project, a major Air Force (AF) Oracle Enterprise Resource Planning (ERP) implementation to improve the effectiveness of supply-chain operations and their management.•Prepare and review CM processes and procedures in a CMMI Level 3 organization.•Accountable for CM internal audits to support CMMI Level 3 certification.•Secretariat for the Solution Review Board (SRB), including report generation, distribution, meeting minutes and follow ups.•Deliver Contract Data Requirements Lists (CDRL) to the Air Force and assumed responsibility for gathering responses to Air Force comments.•Maintain the internal and Air Force allocated baseline labels.•Manage the Discrepancy Records (DR) in ClearQuest and provide first level support for issues between the HP Quality Center (QC) testing tool and ClearQuest.•Develop and conduct user training on CM tools (Rational ClearCase/ClearQuest).

Dayton, Ohio

Software Configuration Management and Quality Assurance for a global solutions database which provides a repository for product and service data with over 340,000 products and 867 users and the web ordering tool used by the sales team to create quotes for customers with over 2,000 users. Conduct audits for SCM, SQA, CMM, SOX and test, support and write test cases for applications. • Documented all SCM process and procedures and achieved CMM Level 2 by leading the application assessment team. • Passed SCM, SQA, SOX and CMM audits by maintaining internal processes and enforcing standards. Received an ITS Recognition award for the SOX application audit. • Achieved Go Live commit dates through application testing for new or changed application parameters.• Proven expertise in the development and assignment of detailed test case.• Responsible for preparing the final test report with results from all testers. • Successfully resolved an average of 150 customer support issues per quarter. Solid troubleshooting & problem-solving skills. Received an ITS Support award for consistent achievement and customer satisfaction.• Accountable for all pricing updates in the global solutions database including bi-monthly price adjustments and monthly exchange rate updates for 35 countries.• Responsible for the Requirements Traceability Matrix (RTM) correctly mapping to requirements, functional documents, design documents, testcases and change requests.• Point person for the Peer Review process, assumed responsibility for distributing materials, collecting data, recording information and tracking updates.• Administrator for the SCM tool (SourceSafe), assuring all users conform to standard process and procedures.• Developed and conducted user training on SCM tool (SourceSafe).

Dayton, Ohio

Liaison between management, development and documentation personnel to ensure all aspects of an application’s releases were completed and ready for deployment.• Assumed group leadership responsibilities for the Release Management team and was accountable for the deployment of release software. The group achieved 100 % Go Live commit dates.• Led a three-member team responsible for end of day testing, report printing, data backup, archiving and distribution of data for the programming staff.• Documented all process and procedures within the team.• Developed and conducted user training on SCM tool (SourceSafe).• Administrator for SCM tool (SourceSafe), assuring all users conform to standard process and procedures.

Dayton, Ohio

Supervised four people per shift in a 24/7 Financial Datacenter environment.• Maintained an on-line and off-line financial application.• Accountable for end of day testing, report printing, data backup, archiving and distribution of data.• Trained all new hires.

Dayton, Ohio

Computer Operator for a 24/7 ATM network.• Accountable for 100 percent uptime of the network.• Executed the end of day cycle, report printing, data backup, archiving and distribution of data.• Performed first level communication troubleshooting.• Worked with customers over the phone to resolve problems.

Dayton, Ohio

Monitored automatic teller machine (ATM) status messages and communication lines.• Worked with customers, customer support and communications support in resolving ATM problems.• Worked with service people to resolve ATM problems before it had to be escalated to field engineers.• Generated monthly status reports to track monitoring efficiency.