Sherwin A. Email & Phone Number

Utah, United States

•Oversee development and execution of new Program Management Office initiatives of project frameworks from concept to delivery.•Lead and train 15+ project managers, solution architects, and engineers allocating $2M budget, overseeing operations, reviewing pipeline, project strategies, and ensuring timelines are met.•Create Executive Dashboards reporting utilization metrics for managed services, system readiness, dev-ops, projects, and retention, which automates reporting and is utilized… Show more •Oversee development and execution of new Program Management Office initiatives of project frameworks from concept to delivery.•Lead and train 15+ project managers, solution architects, and engineers allocating $2M budget, overseeing operations, reviewing pipeline, project strategies, and ensuring timelines are met.•Create Executive Dashboards reporting utilization metrics for managed services, system readiness, dev-ops, projects, and retention, which automates reporting and is utilized companywide to track data.•Manage and onboard 6 clients as liaison communicating migration status, resulting in exceeding customer expectations by reaching 90% cloud migration rate within year-end deadline.•Design new process for JIRA software infrastructure, which saved time by automating reporting process.•Coordinate with 15 international engineers to create risk mitigation plans, identify and troubleshoot security risks, and create solutions.•Identify potential security breach within server and implement process to secure the network, resulting in reduced security risks.•Develop 5 project plans tailored to client goals ensuring deadlines are met and communication is streamlined, resulting in high customer satisfaction ratings and increased revenue. Show less

Culver City, California, United States

•Managed $1M budget allocated across two simultaneous SaaS projects to upgrade accounting software and replace existing reporting software.•Presented 8 new software upgrade recommendations to CFO pitching the cost benefits analysis, risks, and migration process, resulting in project implementation, improved efficiency, and significant cost savings.•Initiated software migration and upgrade by establishing escalation procedures, which streamlined problem resolution and ensured timelines… Show more •Managed $1M budget allocated across two simultaneous SaaS projects to upgrade accounting software and replace existing reporting software.•Presented 8 new software upgrade recommendations to CFO pitching the cost benefits analysis, risks, and migration process, resulting in project implementation, improved efficiency, and significant cost savings.•Initiated software migration and upgrade by establishing escalation procedures, which streamlined problem resolution and ensured timelines were met.•Communicated with stakeholders to ensure strategy and risk mitigation plan was initiated and accurate.•Directed the production of 500+ collateral required to initiate projects including the project team, vision document, business case/cost benefit analysis, requirements specifications, and phase outputs.•Collaborated with Business Analysts to create business requirements documents, functional requirements documents, test-plans, use-cases, wireframes, and illustrations of impact.•Created Request for Proposal (RFP) distributed to 50+ third-party vendors and coordinated with Procurement and Information Security teams to ensure vendor-responses adhere to requirements. Show less

Los Angeles, California, United States

•Collaborated cross functionally with 20 stakeholders including the Founder, CEO, Marketing, Design, and Sales teams to provide consulting services supporting the launch of subsidiary, SunMoon Liquors, LLC. •Developed business and procurement plans for securing $2M in funding, operating costs, SOPs, and budget.•Designed a three-phased launch strategy including local distribution, direct to consumer, and global impact.•Built relationships 5 vendors to secure sourcing materials… Show more •Collaborated cross functionally with 20 stakeholders including the Founder, CEO, Marketing, Design, and Sales teams to provide consulting services supporting the launch of subsidiary, SunMoon Liquors, LLC. •Developed business and procurement plans for securing $2M in funding, operating costs, SOPs, and budget.•Designed a three-phased launch strategy including local distribution, direct to consumer, and global impact.•Built relationships 5 vendors to secure sourcing materials, manufacturing contracts, and distribution plans, saving $300,000 in production costs.•Secured contracts in with social media influencers, projected to raise brand awareness and drive 40% of sales. Show less

San Francisco Bay Area

•Designed and implemented PMO and Agile methodologies and dashboard reporting for agile teams, which improved visibility and improved efficiency by 60%.•Supervised 10+ project managers, engineers, and analysts ensuring safety during installation, confirming authorization from the city, and ensuring protocols are followed.•Reported to the CFO and President defining end user experience, overseeing SCRUM projects, and creating status reports to communicate budget, deliverables, and… Show more •Designed and implemented PMO and Agile methodologies and dashboard reporting for agile teams, which improved visibility and improved efficiency by 60%.•Supervised 10+ project managers, engineers, and analysts ensuring safety during installation, confirming authorization from the city, and ensuring protocols are followed.•Reported to the CFO and President defining end user experience, overseeing SCRUM projects, and creating status reports to communicate budget, deliverables, and risks.•Managed $3M budget for Public Wi-Fi Expansion Initiative Program overseeing 35 Wi-Fi installations.•Created work-flow diagrams, use-cases, error-handling processes, and forecasting, reducing error rate 15%.•Maintained relationships with 50+ customers to communicate project updates and provide solutions. Show less

Beverly Hills, California, United States

•Consulted 6 clients by overseeing project lifecycles, conducting cost analysis, and developing strategies for process re-engineering, and procedures for reporting.•Improved operations by creating executive dashboards, implementing Scrum, and streamlining procedures.

Los Angeles, California, United States

•Supported 5 cross-functional projects by writing business requirements documents, status presentations, process flow diagrams, and UAT test cases.•Created client nurturing program to improve communication, which increased sales by 20%.•Standardized and automated cross-functional processes, which eliminated human error and increased visibility.

Los Angeles, California, United States

•Migrated system from manual to an automated analytics platform tracking salaries, benefits, revenue, forecast, and expenses through executive dashboards, resulting in 85%-time savings for 50 employees. •Conducted interviews with end-users to identify, document, and present requirements supporting necessary upgrades of functions and processes, resulting in improved overall analytics.

Los Angeles, California, United States

Responsible for implementation of an automated system linking daily financials from operations to budgets, consignment accounts, accounts receivable / payable, inventory. Training of staff on new processes. Documentation of processes (as-is vs. to-be process states) illustrating process gaps and mitigation areas. Production of analytical reports supporting areas of opportunities. Oversee all technical aspects of operations inclusive of web traffic, advertising, and procurement.

El Segundo, California, United States

Document project-technical aspects of server rebuilding, end-to-end testing of server configuration, query string database testing, and capacity planning. Change Control Management – process, assign, and report all change requests pre / post production. Work with stakeholders of various levels (inclusive of CFO) to design and document requirements illustrating processes, test-plans and use cases accounting for the acquisition of the Tower and Walnut Street Broker-Dealer. Conduct GAP-Analysis… Show more Document project-technical aspects of server rebuilding, end-to-end testing of server configuration, query string database testing, and capacity planning. Change Control Management – process, assign, and report all change requests pre / post production. Work with stakeholders of various levels (inclusive of CFO) to design and document requirements illustrating processes, test-plans and use cases accounting for the acquisition of the Tower and Walnut Street Broker-Dealer. Conduct GAP-Analysis mitigating potential future risk while providing workable solutions. Automate processes for future acquisitions yielding more accurate, faster, and efficient implementations. Enhance existing data-to-system processes through expanded indexing providing users with shorter response times and more accurate data retrieval. Quality Assurance (QA) testing for both front-end and back-end segments of existing and to-be processes. Show less

El Segundo, California, United States

Create and manage functional requirements, project plans, business requirement documents (BRD), and use-cases for the following; Daily Net Gain: Served as a project manager / business analyst for this multi-phased project seeking to automate the compilation and presentation of the overall customer net gain / loss within Time Warner Cables’ executive dashboards. Responsibilities included: project plan creation and management, weekly check in calls with the developers and key stakeholders… Show more Create and manage functional requirements, project plans, business requirement documents (BRD), and use-cases for the following; Daily Net Gain: Served as a project manager / business analyst for this multi-phased project seeking to automate the compilation and presentation of the overall customer net gain / loss within Time Warner Cables’ executive dashboards. Responsibilities included: project plan creation and management, weekly check in calls with the developers and key stakeholders, requirements gathering and publication. Promotional Roll Off: Served as a project manager for this project seeking to identify customers with promotions due to expire prior to their expiration in an effort to retain customer base and prevent churn. Responsibilities included: requirements gathering, functional specifications and flow diagrams. BI Conversion: Recreate existing reports (generated in Microsoft Access) to pull from Time Warner Cables’ reporting services (third party BI-based application). Responsibilities included: creation of report mock-up, requirements gathering and testing. Field Engineering Operations Database: An SQL-based database storing all field operations data (specifically for use within engineering). Responsibilities included: requirements gathering, functional specifications, flow diagrams, test cases. Show less

Bachelor Of Science - Bs, Management Information Systems, General

Master Of Business Administration - Mba, Business Administration And Management, General