Sherwin Arthur Email and Phone Number
I'm a results-oriented professional with a passion for technology and a strong aptitude for sales, seeking to transition into a dynamic Sales Engineer role. My strength: I'm known for my ability to bridge the gap between complex technical concepts and customer needs, I excel in building strategic relationships, delivering tailored solutions, and driving business growth. I have more than 25 years of transferable technical expertise in lead technical positions, coupled with 10 years of management skills. My superpower is in a strong engineering background, understanding of hardware and technical troubleshooting as well as strong communication and team collaboration skills.My transition into a Sales Engineering: I’m currently building my knowledge as a Sales Engineer by taking a Technical Bootcamp with "Careerist" where I learned how to develop captivating CRM demo, highlighting customization features that resonate with client needs and preferences. I gained knowledge on objection handling techniques to confidently address client objections regarding budget constraints during CRM presentations.I am seeking a Sales Engineering role to contribute to the growth and success of a dynamic organization. Committed to providing innovative solutions, building long-lasting client relationships, and driving revenue growth.
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Sales EngineerCareerist Jul 2023 - PresentNew York, New York, United States*Developed captivating Salesforce CRM demo, highlighting customization features that resonate with client needs and preferences*Presented a live demo of Salesforce CRM, effectively addressing objections raised and showcasing integration of client-specific features*Applied the 4-step objection handling technique to address client objections regarding budget constraints during CRM presentations*Used Discovery & Qualification to create proposals and deliver best customer experience
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Logistics & Supply Chain ConsultantArthur Transport Services Llc Mar 2007 - PresentMelville, New York, United States*Developed and implemented process improvement initiatives to optimize logistics operations using Salesforce CRM*Analyzed supply chain data and identified areas of cost reduction, resulting in a 30% decrease in overall supply chain expenses using NetSuite software *Conducted meetings with clients to evaluate performance and discuss improvement strategies to enhance client satisfaction*Identified opportunities for leveraging technology to streamline logistics activities, which led to enhanced operational efficiency*Monitored shipments throughout the entire cycle to minimize delays or disruptions, leading to a 20% reduction in delays*Collaborated with customers and staff at various levels, resulting in a 25% increase in project completion -
Senior Services EngineerDrp Solutions Jan 2015 - Mar 2020Hauppauge, New York, United States*Proactively reached out to clients daily, demonstrating strong communication and customer service skills*Build rapport, developed strong relationships with 500+ clients, exhibiting relationship-building and interpersonal skills*Educated clients about products and services, effectively conveying technical information to non- technical individuals, including guiding members in understanding and navigating their online user dashboard and widgets*Resolved 25+ member issues promptly demonstrating strong problem-solving and conflict- resolution skills, consistently learning about new products and software*Documented customer interaction records in Salesforce CRM with 100% accuracy, facilitating data-driven decision-making -
Regional Service Account ManagerCarr Business Systems Jan 1992 - Oct 2007Melville, New York, United States*Conducted regular meetings with key customers to understand their needs and develop solutions accordingly*Managed a team of 20 Field Technicians, providing training and support as needed to reduce service response times by 22%*Resolved customer inquiries and complaints requiring management level escalation, resulting in improved client satisfaction*Evaluated individual and team business performance and identified opportunities for improvement, which led to a 27% increase in team productivity and a 18% rise in individual performance*Analyzed business performance data and forecasted business results for upper management to enhance informed decision-making
Sherwin Arthur Education Details
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CareeristSales Engineer
Frequently Asked Questions about Sherwin Arthur
What company does Sherwin Arthur work for?
Sherwin Arthur works for Careerist
What is Sherwin Arthur's role at the current company?
Sherwin Arthur's current role is Sales Engineer | Solutions Engineer | Supply Chain Analyst | Data Analyst.
What schools did Sherwin Arthur attend?
Sherwin Arthur attended Careerist.
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Sherwin Arthur
New York City Metropolitan Area -
1cnc3.co.tt2 +186838XXXXX
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