Sherwin Gentle Email & Phone Number

The Hague, Zh, Nl

The Hague, South Holland, Netherlands

Amsterdam En Omgeving, Nederland

As Industry Liaison & Sales Manager, I prioritise selling our sponsorship opportunities to those that are a great fit for the Conference. I always strive to market the best possible offerings and provide a great service experience. These past unprecedented (COVID-19) years have been living proof that it is key to have a good understanding of what sponsorship means, and how one can balance mutual value between supporters, potential new partners, and the conference itself.

Noordwijk

Key Responsibilities(-) Develop concepts and run client events from start to finish.(-) Work closely together with our clients to align on activities, planning and Budget (-) Develop and implement comprehensive project plans and ensure all key milestones are met within the agreed timeframes.(-) Management of all third party suppliers for process, overall calendar and traffic to ensure highest quality of service and best value for money.

Amsterdam Area, Netherlands

Assist Associations to assess their needs and develop their strategy aiming to ensure the right support and solutions at all times. This varies from full management services to expert help with specific projects, from strategy to implementation. Clients: World Glaucoma Association & Glaucoma Research Society(-) Strategic planning and organisational performance(-) Building community and stakeholder management(-) Market and Business development(-) Education & professional development(-) Public/governmental affairs(-) Integrated member services(-) Financial management(-) Marketing & communications(-) Creative & IT services(-) Conference management

Amsterdam Area, Netherlands

(-) Management of the Executive OfficeThe primary contact and liaison for communications between the WGA General Executive Director / Executive Office and stakeholders internal and external to the WGA and liaises with funders, and supporters; Manages the flow of communications including correspondence, reports, requests for information, and appropriate action in relation to such issues and communications; Manages interaction between the General Executive Manager and members of the Board of Governors and particularly the Executive president and Treasurer;Coordinate the implementation of plans and projects, and ensures that events are within budget; Drafts correspondence and conform policies and procedures; Undertakes special projects or parts of projects as required from time to time for the Executive General Director and ensures that they are completed by deadline and within budget(-) FinanceBears full responsibility for daily budget related matters; responsible for management of all financial transactions and processes of the WGA, procurement, including monthly reconciliation of financial monthly statements, and collection of outstanding funding commitments; Ensures that all required reports to Glaucoma Industry Members are compiled and submitted; Coordinates the annual audit process of the financial statements;(-) Community ManagementFirst line multi-lingual customer care to ISO 9001 standards, membership services (renewals, new memberships, administration & transactions), product information (outbound and inbound), sales & processing, financial administration & transactions.(-) MeetingsManage all Board Meeting logistics such as room booking, catering, and audio‐visual set up; Circulates relevant documents/materials for those meetings; Travels to Ophthalmology/Glaucoma related events such as the Annual meeting of the American Academy of Ophthalmology, Association for Research in Vision and Ophthalmology & European Glaucoma Society Congress.

Khz International Movers, Alphen Aan Den Rijn

(-) Move Management Responsible for managing corporate accounts and their moves, from inquiry to delivery. Actively manage files to FIDI/FAIM standards. Ensure client records on company computer system are accurate and entered in a timely manner.(-) Account Management Compose tailor-made quotations for accounts based on clients’ household. Proactively assist clients with all queries and obtain information when answers not known.(-) Quality ControlResponds to any customer issues or complaints by liaising with your Manager and Quality Assurance. Demonstrate proactive approach to potential problems, acting to resolve them quickly.(-) CollaborationEstablish & maintain good working relationships, within team, with other departments & with subcontractors and suppliers. Ensure relevant parties receive all relevant documentation in a timely and polite manner, and keep them fully informed of all relevant aspects of the move.

Estec, Noorwijk, The Netherlands

(-) Registration Managementoversee all registration communications, confirmation mailings, and resolve any unexpected issues or communication disturbances(-) Scientific Programme ManagementMonitor the program plan and keep track of information within the specific projects. After the completion of the project, it is reviewed and documented.(-) Website ManagementWebsite services and website design.(-) Organisation of Social EventsPrivate events creating networking opportunities for delegates and speakers.(-) On-site SupportManaging staff registration desks, design and print badges.(-) Logistics

Noordwijk, Zuid Holland, The Netherlands

Wassenaar, Zuid Holland, The Netherlands

(-) Assist the Front Office Manager with the supervision of the front office staff, from maintaining proper cash control to guest service standards on a day-to-day basis.(-) Attend to Guests’ enquiries, requests, complaints and compliments.(-) Record the details of events in Duty Manager Log Book and to take necessary actions(-) Ensure guests receives warm attention and personal recognition.(-) Informs other operating departments, notably Housekeeping of all Front Office matters that concerns them.

Simpson Bay, Sint Maarten, Dutch Antilles

(-) Support in the organization and logistics of tailor-made destination events to the vision of the client(-) Make hotel selections / reservations, arrange transportation to and from the airport and provide travel coordination and management, guides and hostesses. (-) Support the coordination of VIP transfers, motor coaches for transportation and limousine and car rentals.(-) Support the design of unique and creative itineraries for destination events.

63Rd Street,

(-) Maintain complete knowledge of and comply with all departmental policies/service & procedures/standards.(-) Communicate anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).(-) Monitor reservation activity daily and communicate status with Sales Department. Follow up on tentative sales bookings with respective Sales Manager to update status.(-) Work closely with Front Desk to effectively accommodate guests' special requests and amenities.(-) Review no-show reservations and process charges. Track and distribute these to the Sales Department.

European Studies, Ba, International Affairs, Politics, Law, Communication, Culture Studies, Business, Spanish, English

Activities and Societies: English Coach at ESCM Prep SchoolInside Europe Project Winning Thesis: ’The use of Social Networking.

Exchange Program, Fall Semester, Asian Studies

Cross-Cultural Psychology, Intercultural Communication Competence in Business, New Horizons in Asian Management, Japanese Language.

Intermediate Vocacional Education, Tourism & Hospitality

Activities and Societies: Volunteering at World Youth & Student Travel Conference (WYSTC) in Melbourne, 2007.5 month work placement at St..