Sherwin Hibbets Email & Phone Number

• Provide operational and program reviews for postsecondary education institutions as well as legislative and regulatory guidance and training to enhance policy and procedures compliance.• Respond to key regulatory and legislative proposals that impact the higher education industry.• Author weekly Regulatory Bulletin to educate and enlighten clients on key issues related to regulatory compliance. Focus is to provide a readable document that makes the complex more simple to understand.• Author quarterly newsletter to inform clients of current issues in higher education financing and administration.

• Developed and implemented strategic sales plans. Identified and pursued prospective clients, marketing products to key decision makers at wide range of administrative levels across four-state region.• Increased sales volume over 12% by taking initiative to make cold calls and assist with RFPs. This, in industry where new legislative and regulatory provisions, combined with frozen capital markets, significantly limited market and reduced traditional growth opportunities. Accounts in four-state region produced $100M in business.• Performed at 133% of quota in sales activities resulting in customers’ accolades: “always there to serve [their] needs”.• Led in acquisition of new customers for proprietary software product in last fiscal year that enhanced list of client users. Promoted new product direction for long-term revenue growth.• Enhanced and maintained positive and productive consultative relationships with current customers. Perceived as trusted advisor at higher education institutions.

• Administered federal, state and institutional student financial assistance programs. • Directed “start-up” implementation of university’s participation in Title IV federal financial aid programs.• Hired and managed staff as operations grew from one to 11 slotted positions. Implemented staff training program that enabled novice staff to become efficient productive professionals.• Built volume from $6M to over $40M in proceeds that empowered students’ realization of educational goals and generated reliable source of revenue for university.• Directed migration of Regent’s Central Financial Aid Office from its legacy automated system (Datatel) to new system (SunGard/SCT Banner), resulting in greater efficiencies and customer self-service options.• Ensured compliance with applicable guidance, regulations and legislation, functioning as annual audit liaison in matters related to university’s ongoing eligibility for federal Title IV funds participation. • Collaborated with Admissions, Registrar, Student Accounts, Information Technology and other offices to ensure effective, efficient and compliant financial aid process and programs to meet enrollment objectives.

Member on the regional association's board as the state representative for Virginia.

• Led, planned and implemented successful delivery of financial aid programs. Directed staff of 28: eleven full-time, one part-time and 16 student employees.• Led administration of Federal Family Education Loan Programs: $12M in proceeds to more than 3500 borrowers.• Enhanced and maintained computer systems for processing, awarding and disbursement of all federal, state, institutional and agency financial aid funds: $25M. • Played integral role in initial design stages of interactive voice response system to increase customer service options.

• Assisted in planning and directing of financial aid program delivery. Supervised eight full-time employees.• Directed Federal Family Education Loan (FFEL) programs. Total volume exceeded $45M in proceeds for almost 8,000 borrowers. • Expedited student receipt of funds by updating loan data transmission processes and initiating procedures to disburse FFEL loans by electronic funds transfer. • Enhanced customer service and regulatory compliance by providing technical updates and training to 22-member office staff on new regulations, legislation and procedures.• Received “no findings” result in audit serving as primary liaison for auditors and program reviewers during annual audits and program reviews by guarantee agency, etc.

Edgely, Nd And Norfolk, Va

Company D (HQ),141st Engineer Combat Battalion, Edgely, ND from 1983-1986.HHB, 1st Batallion, 111th Field Artillery, Norfolk, VA from 1986-1989

North Dakota