Sherwin Kwan Email & Phone Number

Vancouver, Bc, Ca

Langley, British Columbia, Canada

Web development (stack: Ruby on Rails, JavaScript/TypeScript, GraphQL, React). - Spearheading development of a new records management tool, to digitize over 50 years of birth, marriage, and death records, and store present-day household data- Rewriting the CRM portion of the company's flagship Tilma webapp in React- Integrating automated translation, allowing our customers to serve foreign-language users- Collaborating closely with product owner, as well as directly with customer support & sales teams when necessary, to nail down requirements for new features- Performing bug fixes for over 100 organizations across North America

Finding talent, preparing budgets, and other work planning the "Unknown Canada" documentary series

Vancouver, Canada Area

Skills: Product Development, Business Development, Agile Project Management, Google/Youtube Analytics, Customer interviews, Business Strategy, Front-end web development (JS), Sales, Digital marketingAs a founding member of a startup, I was wearing many hats. Here's a quick overview:Third phase: September 2019 - June 20201) Business development for Tattle in the Vancouver market, signing up over 50 tour operators and tour guides interested in exploring our app2) Creating decks and applications to find financing for the company, including successfully receiving a $200k grant from Bell3) Used analytics to inform a Youtube content strategy4) Supervising content creators/marketing/web designers in the Vancouver office5) Liaising with our Canadian partners6) Engaging in customer development/research activities to validate our new post-pivot business modelSecond phase - March to August 2019:As the team started to grow, my main role was to make the business more organized:1) Created a standardized process to onboard tour guides and other partners to the Tattle platform2) Facilitated Daily Standups, Sprint Meetings, and Retrospectives3) Conducted surveys & customer interviews to gather feedback for the prototype app, and developed detailed specs for an upcoming high-fidelity prototypeFirst phase - July 2018 to February 2019:Our team attempted to validate, and rejected, several aspects of the original business model, causing us to pivot. Along the way, I started implementing Daily Standups, sprints, and story points in order to enhance communication and have a way of measuring and tracking the company's progress.

Vancouver, Canada Area

Skills: Business Strategy, Digital Marketing, Public RelationsFounding team member of a travel tech startup, performing a variety of tasks, including:1) HR work including coordinating hiring process and acting as a liaison between company departments2) Developed business cases and plans for various projects to grow the business3) Engaged in public and media outreach campaigns to promote Secret Informant online videos4) Organized Kickstarter crowdfunding campaign which successfully raised $15,000 for video production

Greater Vancouver Metropolitan Area

Responsible for organizing shop workers and advocating for quality systems, to ensure the smooth running of the production line in a specialty manufacturing shopSkills: Lean manufacturing, Quality assurance, Quality control, Operations management, Drafting (Solidworks), CNC programming, MachiningDetails:- Acted as a liaison between the engineering team and the shop floor. Inspected drawings for errors before beginning production - Arranging locations of machines and raw materials, and prioritizing processes, in order to minimize wasteful movement, in accordance with the principles of lean manufacturing- Crafted CNC programs to automate bending of common parts on pressbrakes, increasing productivity of sheet metal bending process by 50%- Pioneered a labelling system to ensure that work-in-progress was stored in consistent places and clearly labelled so the next process could find it- Drafting of flat patterns for waterjet cutting with Solidworks- When necessary, did machining duties related to sheet metal fabrication, including operation of pressbrakes, CNC punches, shears, and grinders- Trained new labourers about the importance of quality and introduced efficiency-raising techniques for them

Toronto, Canada Area

Skills: Data analysis, Technical writingAs a member of the External Controls and Nacelle (ECN) team working on the PW800 engine project, I was given data dump from flight tests of the new engine, and was responsible for identifying potential risks (e.g. overheating) and what conditions would cause them. I passed on the results of my research to my supervisors, and the Installation Manual for the engine was changed accordingly to prevent end-users from encountering the risks I identified.Other tasks:- Made extensive revisions to design manuals for various electro-mechanical components (e.g. ignition system, chip detectors, oil level sensors) used in P&W engines, improving flow and grammar, and striving to make them as clear and concise as possible- Performed testing and analyzed test results for electromechanical engine components

Ottawa, Ontario, Canada

Skills: Excel macros, MATLAB, Data visualizationI split my time between two active projects of the Ministry of Natural Resources, both aimed at investigating the viability of clean energy in Canadian climate:A - Investigating electric car performance during Canadian wintersB - Investigating the effectiveness of solar thermal energy systems (solar panels for water heating)Details:- Accompanied senior researcher on Chevrolet Volt test drives, keeping records of distance travelled, temperature, battery and engine usage, etc.- Successfully lobbied to replace and upgrade thermocouples (temperature sensors) to generate more accurate results- Wrote a detailed report about the payback period and the greenhouse gas emissions saved by investing in electric fleets- Used MATLAB to simulate the performance of solar thermal energy systems in different climates

Greater Vancouver Metropolitan Area

Skills: Communication, Analysis, Reserve-Fund StudiesAs a member of the Building Asset Management group responsible for preparing reserve-fund studies for building owners:- Visited building sites to itemize, inspect, and assess building assets- Estimated the reserve-fund contributions required to cover the costs of building maintenance- Assisted engineers with tests on windows, doors, and other building exterior components- Improved spreadsheet used to calculate building asset replacement costs, allowing calculations to be completed in 50% less time- Undertook a thorough review of costs from previous projects, using the results to advocate for changes in work procedures to make cost estimates more accurate in the future

Mississauga, Ontario, Canada

Skills: Drafting (AutoCAD), Acoustics engineering, HVACInternship under Mr. John Swallow, an acoustic sonsultant with 30 years of experience in the Toronto area. The most common type of project we worked on involved noise issues caused by HVAC systems - as furnaces can be very loud, our consultancy would be called in to install noise-attenuating solutions to prevent workers in schools, offices, libraries, theatres, etc. from being disturbed.The life cycle of a project (I was involved in all of these activities):- Site data collection: taking sound measurements in offices, theatres, and other noise-sensitive areas and identifying noise leakage issues- Investigating mechanical drawings, to analyze noise transmission and attenuation through HVAC ducts- Deciding which noise control solutions to implement, and where, whenever a problem was identified- Drafting plan, section, and detail drawings to show noise control solutions to clients

Greater Vancouver Metropolitan Area

Skills: Object Oriented Programming, .NET Framework (Visual Basic), front-end web development, SQLDeveloped and tested an ASP.NET web application, an internal company app used for tracking shipments (imports and exports). The finished application is an interface for users to create, edit, and track records in a shipments database.

Bachelor Of Applied Science (B.A.Sc.), Mechanical Engineering

My studies focused on thermodynamics, heat transfer, and fluid mechanics, but also included courses on programming and digital logic.

Web Development

Web development program based on React, Node, and Ruby on Rails

Associate Certificate, Project Management

This program is based around the sections of the PMBOK (Project Management Body of Knowledge), and also mentions how to adapt this.