Sheryce S. Email & Phone Number

Maple Grove, Minnesota, United States

Deposit Services Specialist responsibilities with added duties.

Maple Grove, Minnesota, United States

Manage all exception items (nonposts, nsfs, stops, incoming/outgoing check and ach returns), resolve check adjustments through Fedline, and duplicate items reports while determining how to handle these and completing transactions to accounts. Responsible for IOLTA, Dormant Cashier's Checks, foreign items, check fraud claims, complete and review file maintenance, and balance general ledger accounts on a daily basis. Take on special projects as requested.

St. Cloud, Mn

Processed HSA applications, contributions, distributions, transfer requests, and daily account nsf/overdrafts. Answered account and IRS regulation questions by phone and email. Compiled and analyzed data when requested by managers to create reports while creating, updating, and maintaining many different databases and spreadsheets, reports, and departmental procedures. Prepared quarterly presentations; attended department meetings and conference calls; dictated meeting minutes. Greeted customers and checked in for appointments/interviews, sorted and distributed mail for entire bank.

St. Cloud, Mn

Oversaw diverse administrative functions for the property in coordination with the Property Manager. Served as the main point of contact with any potential residents by showing apartments, preparing leases and all other necessary paperwork, processing applications for approval, and assisting with residential retention program. Managed website and rental magazine advertising, data entry, bank deposits, and databases. Addressed residents' complaints, concerns, and requests and resolved them in a timely manner.

St Cloud, Minnesota, United States

Processed mortgage loans for customers while maintaining customer confidentiality. Entered, corrected, audited, and approved customer account information, loan information, and legal descriptions.