•Perform all duties related to the collating of tax returns, 1099’s and W-2s.•Train Temporary collators for busy season (February – April)•Transmit and track tax returns remitted to the IRS and Franchise Tax Board.•Update internal software to reflect status of tax returns.•Manage firm storage of client files, including retention, internal and offsite records, and updating Access to reflect current status.•Scan tax returns to pdf and verify location.•Back up receptionist as needed.•Filing and other duties as assigned.

•Handled multifaceted clerical tasks (e.g., records management and reporting, data entry, filing) as the assistant to the director of the vocational nursing department. •Ensured the delivery of premium service to students. •Quickly became a trusted assistant known for a “can-do” attitude, flexibility and high-quality work. •Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.Job duties included, but were not limited to:— Entrusted to manage office in the director’s absence. Provided timely, courteous and knowledgeable response to information requests; screen and transfer calls; and prepare official school correspondence.— Co-developed training manual that enables faster ramp-up for newly hired support staff.— Acted as liaison between students and Director of Nursing.— Processed all internal paperwork with regard to student drops, leaves of absence, program transfers and probations.— Created and managed various reports for department (weekly, quarterly and annual).— Processed all Board of Vocational Nursing paperwork and NCLEX registrations for graduates — Transcribed minutes at all department and Vocational Nursing student representative meetings.— Scheduled and maintained medical records for all vocational nursing students.— Ordered books and supplies for students and instructors.— Point person for computer training of online instructor resources and student assessment program.— Assisted with test generation and inputting student grades as needed.

—•Responsible for daily functions of the office, including the staffing, training, and daily direction of the work flow.—•Maintained all inventory depletions for all brand sales reporting and monitored monthly chain sales reporting.—•Supervised all cash and paperwork for invoices on a daily basis and the daily counting of cash and bank deposit.—•Managed all Palm handheld and printer related problems, malfunctions, damages and upgrades.—•Created and maintained office procedure manual.—•Other duties included customer service and reception, ordering all office supplies, conducted periodic audits and price comparisons, initiated audits of VIP data files pertaining to account and product information integrity and maintained the general cleanliness, safety and order of the office area.

—•Administered student financial files, class attendance and text books and study guides for all students.—•Performed credit checks and processed student loan documents through Sallie Mae Financial and Key Loan Bank. —•Managed the VUE and Prometric testing center to include registration, administration, maintenance and quality control of all tests within the center.—•Ordered office supplies, screened incoming calls and handled incoming/outgoing company mail.