Sheryl H. Email & Phone Number

Marana, Az, Us

Marana, Az, Us

Tucson, Arizona, United States

Manage two teams of highly technical System Engineers supporting both Collateral and Proprietary systems for Missiles and Defense. Have a Secret Clearance obtained 2021.

Raleigh-Durham, North Carolina Area

Directed a team of ~26 Senior Engineers supporting infrastructure and a team of 2 supporting Circuit and Carrier Relations in a Hosted environment of ~43 Data Centers-Implemented a Kanban/Scrum environment utilizing JIRA software-Utilized Kanban/Scrum to manage projects and daily requests across 3 Teams of Engineers-Created a Circuit DataBase from 6 different acquired hosted providers-Researched and identified a TEM (Telecom Expense Management) System-Led the implementation of the TEM across IT and Finance-Worked with Leadership team to develop budget for ~7 million CapEx-Tracked all expenditures to budget and created monthly variance-Managed Bandwidth budget across ~43 Data Centers for infrastructure and Customer Resale-Tracked cost savings from disconnected circuits and negotiated savings from carriers-Developed formal process for Quoting/Provisioning/Disconnecting Circuits-Contract negotiations and renewals with large vendors-Worked with external vendors and suppliers to assist in designing and implementing new technology and software

Raleigh-Durham, North Carolina Area

Direct a diverse team of Engineers in a Hosting environment supporting Public and Private Clouds across 27 Data Centers for >1,700 customers. Provide tactical management of Virtualization, Storage, Backup and DRaaS Infrastructure Services and Operations. Ensure a high level of IT support/service and provide consistent process and procedures for critical IT Operations.-Develop, justify and track budget for ~10 million CapEX and ~4 million OpEx.-Ensure Capacity is readily available for existing and potential customers -Recommend upgrades and capacity growth-Work with Product and sign off on Product Offerings before they go to Production-Direct a lean and efficient group of ~30 Technical and Managerial staff-Ensure resources are available and project/implementation timelines are met-Manage vendors for purchasing, professional services and maintenance.-Perform and/or participate in all Audits as required.

Franklin, Tn

Manage IT Storage and Backup engineering/operations staff to efficiently and effectively manage more than 40PB of storage over 150 SANS and backups of more than 3500 backup jobs daily. Provide tactical day to day management of Engineering of Backups and Storage as well as daily Operations. Ensure a high level of IT support/service and provide consistent process and procedures.

Wilmington, North Carolina Area

Manage a diverse global IT staff to effectively administer computer systems and operations related to business systems support for key business applications. Including system administration to all Windows/Linux/Unix server environments and SAN (NetApp, EMC and HP) support including installation and upgrade of hardware/software, system security and management of user accounts, system backup and recovery, capacity planning, performance and space management. Ensure a high level of IT support/service and provide consistent process and procedures within and between IT data centers and staff.-Managed a global group of ~35 Technical and Managerial staff-Provided tactical managerial support for systems engineering on existing/new systems-Project Management (Determined scope for internal projects, tasks, timelines and resources)-Ensure resource availability and project timelines were met for Internal/Corporate projects.-Develop and justify budget requirements for IT business projects.-Develop and manage annual budgeting for overall Global Data Center Services.-Manage vendors for outsourcing and maintenance.-Ensure Capacity is readily available-Maintain IT HW/SW inventory, configuration and support usage for IT computer systems-Maintain and recommend support contracts for validated and/or business critical systems-Assure process and procedures are followed within WPD and SOP requirements-Ensure all staff maintain training in accordance with company guidelines-Perform and/or participate in Sponsor/SOX/FDA/Internal Audits as required-Maintain HIPPA Compliance by ensuring systems and data are secure-Perform and/or participate in Sponsor/SOX/FDA/Internal Audits as required-Maintain HIPPA Compliance by ensuring systems and data are secure-Coordinated and participated in CAPEX/OPEX budget planning and justification

Managed a diverse group of ~10 Engineers supporting systems and Physical Datacenter. Systems included ~300 physical servers, Hitachi and EMC storage, Exchange, 100 node Citrix Farm and Backup and Recovery.-Managed an IT Infrastructure budget of ~8 million Capex-Worked with Internal and External Auditors for SOX compliance-Managed relationships with vendors for hardware, datacenter and outside services-Project Management (Determined scope, tasks, timelines and resources)

Provided on-site IT support for Vought Aircraft through Northrop Grumman. Managed a staff of ~26 diverse engineers supporting UNIX, NT, Backup and Recovery and Engineering Team supporting CAD/CAM systems.-Reported system metrics to Vought at Monthly Program Review-Managed preparation for the 2005 Budget for Distributed Systems.-Prepared the 2005 Infrastructure Plan-Determined tasks, timelines and resources for requested projects from customer-Determined staffing needs and prepared job descriptions and requisitions to hire staff-Completed all Performance Reviews for 2004.

Managed a staff of ~18 Engineers supporting NT/Intel Production/Test/Development, UNIX Production/Test/Development, SMS, Messaging/Anti-Virus, Backup and Recovery and Remote Site Support.-Led the UNIX/NT and Messaging Integration teams for Vartec’s acquisition of Excel-Work closely with LAN/WAN and Desktop support on a daily basis on projects and outages-Manage resources for projects to enhance environment-Manage the development of business cases and cost/benefit analysis-Stakeholder/Team Member for major IT Projects-Integrated the support environments of VarTec and Excel-Consolidated three data centers down to two, Production and Test/Development-Coordinated all escalations of major Production outages-Director level sign-off for all aspects of “Change Management” for Production and Test -Handled all vendor relations in regards for Systems AdministrationReferences Upon Request