• Manages and monitors Loaner Inventory throughout the deployment and returns cycle ensuring accuracy of units out in the field and returned; 200 accounts monthly• Coordinates and performs cycle counts and auditing programs for consigned and representative based inventories as well as administrate cycle counting for multiple distribution centers. • Collaborates daily with Distribution and/or Territory Managers along with Finance to investigate and reconcile any variances and document results• Ensures integrity of all inventory systems through monitoring and reconciliation of inventory related transactions over multiple distribution channels both inbound and outbound• Manages all issues related to lost, damaged, or expired inventory • Participates to provides ideas, methods, or processes for improvement by unit/company performance• Provides data analysis for production planning and volume studies• Manages and analyze inventory utilization and recommend par levels for existing and potential new inventory location• Leads strategic analyses and inventory reporting to support business unit and corporate objectives• Organizes and handles a variety of logistics issues in manufacturing/contract manufacturing channels• Manages and distributes credits due to customers• Manages customer orders for key accounts to ensure replacements are sent within 24 hours• Develops relevant inventory performance metrics and measures and prepares detailed month-end reports for management• Participates in continuous improvement projects

• Manages all candidate interviews, follow-up correspondence and activities for multiple departments with Bridges – 120 in 2017; 93 in 2018• Facilitates administrative aspects of global information sessions and presents to all interested employees, globally• Developed/implemented new rotation and application database process and manage process with key stakeholders• Provides analytical support which includes creating, collecting and sorting data, data analytics, updating records and slide decks, managing department calendar, distribution list, master list of current/past Bridges stakeholders, and coordinating meetings (creating trackers, Pivot Tables, V-lookups, Charts etc.) • Leads approval / denial process of rotations submitted for the upcoming year along with updating stakeholders of the status of their rotations – 170 in 2017; 2018 121 • Creates / manages purchase orders through eMarketplace to generate vendor contracts• Manages approval process and pays PO’s through Ariba along with order office supplies for department• Leads G&O setting from associates, supervisors, department leads and sponsors to ensure accountability resulting in 100% participation• Owns rotation matching exercise for all NA/EU associates (85 in 2017) • Manages onboarding activities for new Bridges associates• Manages all meeting logistics for annual off-site event• Coordinates meeting management to include reserving GC rooms/CRs and catering• Manages and coordinates Encore awards approved by management teams • Manages the survey and evaluation process by inputting surveys into Survey Monkey and reporting outcome to key stakeholders• Facilitated and led key informant alumni interviews to help inform and design process improvements• Liaison with creative departments to develop marketing materials such as case studies and brochures• SME SharePoint 360 site and implements ALL enhancements including all administrative requirements • Manages Bridges Physician shadowing program

• Responsible for 400 + Cordis Vascular consignment customer annually• Managed new and amended consignment contracts with current par levels to Sales Rep• Prepared and entered orders for trunk stock replenishments• Managed approval or denial of trunk stock increases/decrease per sales rep budget and company policy • Cycled count inventory and reconciled all accounts per company policy and procedure• Worked with reps to move inventory via Hospital transfer or trunk stock transfer• Processed and replenished returns of trunk stock request • Managed expired product • Ran monthly ad-hoc reports and reported findings to Sales reps and current RD’s/DM’s• Provided pricing to sales force for all current IDN’s and GPO’s as requested• Implemented new price points for accounts as requested through DM’s and RD’s• Managed inventory par levels at each account• Managed the approval or denial of consignment request via sales reps• Managed new product launches• Managed all pricing discrepancies as requested by sales rep and issued a credit or reversal of credit if approved by Sr. management• Analyzed the root cause of consignment inventory discrepancies and performed reconciliation activities for sales reps• Trained teammates and new hires on consignment and returns process• Worked closely with customer service/Memphis on shipments and delays via SAP• Implemented process improvement for sending/receiving return goods • Managed weekly updates to sales team on current back-orders and release dates• Participated in National Sales training meeting to implement new inventory tool app to US sales force

• Processed consignment orders and returns in SAP for 148 Codman Neurovascular hospital accounts and 320 Cordis Vascular customers• Analyzed the root cause of consignment inventory discrepancies and performing reconciliation activities for Cordis Vascular and Codman Neurovascular customers, working closely with their local Sales Representative • Partnered with internal business partners on key projects such as the Codman Neurovascular Orbit to Galaxy SWAP initiative and product launches including Cordis Smart 120/150, Sleek OTW and Exoseal• Generated and analyzed daily operational reports and shared findings with management • Used quantitative skills to reconciles any variances between contract, physical and system inventory levels • Log new inventory requests into an inventory tracking database, managing inventory movements and partnering with JJHCS Contracting team to close out terminated consignment agreements• Implemented new MS Access reporting process for generating and maintaining active returns • Collaborated with CCM to resolve billing discrepancies related to inventory adjustments• Mentored new team members on best practices around Cordis Vascular Consignment • Presented Sales Support department overview to new employees within the Customer Services team

• Trained new Cordis Cardiology Sales Representatives on JJHCS no charge order and returned goods processes to ensure they had an outstanding customer service experience• Managed over 200 customer accounts annually in support of the Cordis Cypher Expiration Process• Entered replacement orders using the COACT and Siebel order management systems• Utilized strong problem-solving skills to diagnose and resolve pending issues in accordance with our 24 hour SLA• Generated and analyzed daily operational reports and shared findings with management • Ensured that each customer account was reconciled within 24-hours of receiving product back into J&J Returned Good System (RGS)• Worked with Cordis Cardiology Sales Representatives to ensure product was shipped to and received by customers in a timely fashion • Followed-up on open inquiries and escalated any unresolved issues to appropriate subject matter experts based on department SOPs• Coordinated training sessions and also mentored new hires within sales support department• Played a critical role in building a new Access database for the department and transitioning all legacy data

• Managed over 30 customer accounts annually • Supported order entry queue for fax and email order channels, as well as assisting with pricing and quotation requests• Generated and analyzed daily operational reports and shared findings with management• Reported daily account status and any related issues to the Sales team • Traveled with Sales Representative to better understand new business opportunities and existing customer needs

• Managed over 30 customer accounts annually • Supported order entry queue for fax and email order channels, as well as assisting with pricing and quotation requests• Generated and analyzed daily operational reports and shared findings with management• Reported daily account status and any related issues to the Sales team • Traveled with Sales Representative to better understand new business opportunities and existing customer needs• Reported sales revenue, distribution totals, billing inquiries, product packaging and work orders on a monthly basis for companies such as Revlon, Maybelline, and Liz Claiborne• Inspected QA samples, identified and reported inventory discrepancies, provided shipping and receiving data and reconciliation reports• Scheduled daily shipments of clientele products within 24-hour SLA to various distribution centers throughout the U.S and internationally• Partnered with management to develop new marketing strategies for Revlon and in general to find innovative solutions to complex customer facing issues• Streamlined inventory identification and tracking systems