Sheryl Chaisson Email & Phone Number

Lake Charles, Louisiana, United States

Lake Charles, Louisiana, United States

Sulphur, La

• Leading a branch of 20 employees, including 3 Department Heads• Designing and implementing improvements to branch workflow, procedures, aesthetics, and layout• Training and coaching staff at multiple levels on new software, procedures, and performance improvement• Introducing innovative programming for patrons of all ages, including activities to build skills in STEM, literacy, and creativity• Devising marketing strategies to promote library programming and services locally• Establishing community relations and partnerships• Creating flyers and other signage for branch purposes• Providing support and assessing necessary changes to branch scheduling

Lake Charles, La

• Edited and authored program descriptions from all 13 branches for publication on our website, social media, and in newspapers• Provided library services outside of the branches at community events and gatherings• Implemented and provided staff support across the system for Wandoo Reader software• Demonstrated multi-tasking and leadership skills by helping coordinate over 30 staff members at our system’s annual Summer Reading Kick-off Party two years in a row – attended by over 1,500 people• Introduced Sensory Story Time to multiple branches for children on the autism spectrum• Appeared in a global company’s (SirsiDynix) product video to discuss how our system was utilizing their software• Researched and created an Early Literacy presentation for parents• Composed a workshop for staff with original ideas for incorporating iPads into branch programmingADDITIONAL TRAINING:• YALSA: Welcoming Spaces: Serving Patrons with ASD (2014)

Lake Charles, La

• Led a staff of six direct subordinates with occasional supervision of other department’s employees• Resolved patron/customer complaints and issues• Contributed posts to the library’s social media platforms, including the blog and Facebook page• Authored training and technical documents for staffACCOMPLISHMENTS:• Named and still serving as Project Manager for MobileCirc Committee to manage and facilitate use of the software in the organization (2014-Present)• Served on Online Registration Card Committee to devise procedures and policies for a new library service (2014)• Served on the Family Card Committee to evaluate and decide whether or not to implement a new library feature (2012) ADDITIONAL TRAINING:• ALA: Serving Deaf Patrons (2013)• SkillPath Seminar: Managing Multiple Projects, Objectives, and Deadlines (2012)• State Library of Louisiana: Business Etiquette (2010)

Lake Charles, La

• Designed publicity documents and promotional displays for library programs and books• Promoted to a supervisory position after only seven months

New Brunswick, Nj

• Provided training for both new student co-workers as well as new supervisors on all library procedures

Master’S Degree, Communication And Information Studies

Concentration in Digital Media INTERNSHIP: McNeese Banners, April 2014-Present: Lake Charles, LA • Formulating improvements.

Bachelor’S Degree, Double Major In English And Communication

INTERNSHIPS: Rutgers University Press, September 2008-May 2009: Piscataway, NJ • Researched and analyzed copyright permissions and rights.