Business Operations Manager
CurrentGuru Technologies develops custom web apps, iOS and Android mobile apps, and other software for a wide variety of companies. That includes cloud services, databases, etc and provides ongoing support and server expertise.A large part of this role is facilitating and supporting cross-functional and external activities required to ensure success of our varied projects. Work to ensure we take care of the demands of the customer and owner. Work closely with the other managers to set and/or implement policies, procedures and systems and to follow through with implementation.Responsible for creating job descriptions, filtering, interviewing and hiring; training new and existing employees (including incoming managers); planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Work with other managers to improve the operational procedures, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and look for opportunities to expand systems.Developed an intimate knowledge of customer needs and competitive intelligence. Assist with product development, sales, accounting, quality, and other departments as needed.