I love to help Companies Turn Customers into Loyal Brand Advocates!I've had a career journey that spans frontline roles to regional director and vice president, I've gained a deep, hands-on understanding of what makes customer relationships thrive. As someone who’s been in the trenches, I specialize in helping companies unlock their full potential by focusing on one critical area: turning customers into lifelong advocates.Are you investing heavily in marketing to attract new customers?That’s great—but let’s not stop there. By shifting the focus to nurturing existing customers, we can drive incredible results. Together, we’ll build stronger customer loyalty, foster advocacy, and amplify referrals—all while reducing costs and increasing profitability. After all, even a 5% boost in customer retention can lead to sales growth of 25% to 95%!As a certified Lean Six Sigma Black Belt, Jack Canfield Certified Coach and Neuro-Linguistic Programming Practitioner, I bring a unique combination of data-driven methodology and strategic communication skills. This allows me to design and deliver solutions that are not only effective but also seamlessly integrated into your operations. It's magical.I'm a Natural Connector with Over 20 Years of Leadership and two decades of public speaking under my belt, I thrive in connecting with diverse audiences. Since founding my consulting and coaching firm, I’ve facilitated 200+ workshops annually, training over 4,000 professionals across 80 organizations in 40 industries. My passion lies in empowering teams and organizations to grow, excel, and truly connect with their customers.If you're ready to elevate your company’s performance, boost retention, and cultivate lasting customer relationships, let’s connect!I have worked with: FDIC, Redken, Loreal, Salon Professionals Education Company (SPEC)Bristol Meyers Squibb, DOT of Mass, Seminole State College, University of Notre DameCentral Florida Employment Council, SkillPath, Summits and Conferences worldwideATtendees say, "Sheryl was knowledgeable, inspiring, and motivational. This was one of the better live interactive trainings I attended. Thank you!"Colleagues say, "Sheryl is an amazing trainer who is extremely witty. The classes are interactive, thought provoking and easily transferable to everyday life." Kendra Clay, Regional Manager, Columbia Southern UniversityTo inquire about workshop facilitation, keynotes, empowerment speaker, event emcee, moderator, panelist. Visit: www.risingandshine.com or email sheryl@risingandshine.com
Listed skills include Leadership, Executive Development, Conflict Management, Team Building, and 28 others.
