Provide administrative support to the Senior Director of Regulatory Affairs and Regulatory Affairs team, preparing and gathering documents necessary for medical product registration for countries outside the United States, FDA and vendor payments, preparing monthly metric reports, coordinating and managing group meetings and conferences, scheduling travel, reconciling expense reports.

Assistant to the Vice President of Global Operations and his direct reports. Responsibilities include managing weekly staff meeting, maintaining meetings calendar, scheduling U.S. and international travel, coordinating and managing group meetings and conferences, maintaining group Sitebuilder website.

Responsibilities included managing, marketing, monitoring, and coordinating all aspects of the Design Excellence Center (DEC), project management, knowledge management, website administration, research, employee training, and event planning.• Created and implemented marketing plans for Design Excellent Center to increase awareness and use of center to targeted employees. Plans and events included grand opening celebration, meet and greet activities, tours, training classes, holiday activities, weekly email communications, contests, product demonstrations, weekly DEC user interview, vendor presentations.• Created and distributed weekly newsletter containing information about DEC activities, products , employee training, updated standards, links to valuable journal articles and other relevant information. • Created, developed and managed content of the DEC website which included information about DEC activities, training, and links to product and other relevant information.• Developed and taught training module introducing new employees to the Medtronic corporate Knowledge Center resources and resources available in the DEC and through the DEC website.• Planned, coordinated and implemented on-site and web based training and education.• Medtronic Spine liaison to the corporate Knowledge Center connecting employees to databases, journals, books, education and research assistance.• Project manager, trainer, and administrator for IHS Goldfire research and problem solving software.• Chair and Co-Chair of Medtronic Women’s Network. Coordinated and oversaw multiple committees responsible for activities surrounding philanthropic, career enhancement and women’s issues. Created and published “Welcome to Memphis” brochure for new employees featuring favorite restaurants, shopping, and entertainment in Memphis.

Managed all aspects of children’s educational business including teaching, marketing, sales, hiring and training employees, meeting with customers, writing and negotiating contracts, special events planning. Performed all administrative duties, including scheduling appointments, accounts payable/accounts receivable, purchasing equipment and supplies.• Initiated and implemented all aspects of business start-up including book keeping, filing system and electronic documentation, negotiating property lease and obtaining all necessary business licenses and insurance.• Created and implemented marketing for new business, including writing newspaper and magazine articles, designing ads, flyers, and postcards.• Managed all aspects of customer sales and customer service including meeting with potential customers, closing the sale and writing contracts.• Designed and maintained website

Project lead for TruGreen branch moves to new locations working with multiple vendors in the purchase and installation of new telephone systems and the transferring of local and long distance service to corporate contracts. Analyzed service contracts. Analyzed telecommunications needs of branch locations. Worked with branch employees and service providers to resolve billing, service issues and equipment problems.• Developed six phase audit manual used by full-time and temporary employees to analyze branch telephone expenses and improve efficiency.• Co-managed telecommunications audit of 400 TruGreen branches resulting in conversion of branches to corporate service agreements saving thousands in monthly local and long distance service expenses. Documented findings and recommendations and served as source of information and guidance for temporary employees.• Worked with Information Technology department to upgrade department web based job tracking system.• Trained new employees.

Project lead for bank branch moves to new locations working with multiple vendors in the purchase and installation of new telephone systems and the transferring of local and long distance service to corporate contracts. Analyzed service contracts. Analyzed telecommunications needs of branch locations. Worked with branch employees and service providers to resolve billing and service issues and equipment problems. Analyzed and resolved telephone and mobile device issues for customers located in the corporate administration office.