Senior Vendor Management Specialist supporting IT. Work closely with IT Applications and Infrastructure to ensure that IT business requirements are processed/maintained to ensure that department operations run efficiently. Serve as the liaison between IT and Procurement during contract negotiations or renewals.Specialties: Vendor Management, Procurement Process, Statements of Work and Change Request, Enhancement of Operational Procedures, Oracle, Sharepoint, Changepoint, Vendor Business Reviews, Contract Renewals, Invoice Processing, Proposal Reviews, Purchase Order Processing, Training Requests, Desktop Procurement

Project Manager supporting Sales and Marketing. Strong organizational skills with proven ability to effectively manage and prioritize various tasks in a fast paced environment. Proficient in MS Word, Excel, PowerPoint and JD Edwards. Proven track record of successfully managing multiple projects with competing urgent deadlines for key accounts.Specialties: Project management, integrated communications, global strategies and programs, communication strategies and processes, Internet/ecommerce, leading and developing cross functional diverse teams.Manage all new marketing programs, generate copy for marketing collateral, manage and write weekly dealer enewsletter for demand generation, review all dealer co-op submissions, implement tradeshow collateral development and execution.

Supported National Sales Director and Customer Care Director. Responsible for project coordination for key account including: QVC, Disneyland, Parkwest, and AAFES.

Supported sales staff efforts by providing product, information, order maintenance and account contacts. Assisted sales staff with openings of new galleries by providing product suggestions and monitored all new accounts to ensure proper set up and delivery of product.

Answered incoming calls, reconciled customer disputes, issued return merchandise authorizations and issued credit requests.