Senior Application Engineer - Document Management Systems
Current
Dec 2023 - Present
AeroLeads people directory · profile
Sheila Frye Email & Phone Number
Strong technical skills, both in the direct knowledge of the DMS and Analytical Abilities.
at
McDermott Will & Emery
1 work email found
@mwe.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Strong technical skills, both in the direct knowledge of the DMS and Analytical Abilities.
Location
Tinley Park, Illinois, United States
Who is Sheila Frye? Overview
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Quick answer
Sheila Frye is listed as Strong technical skills, both in the direct knowledge of the DMS and Analytical Abilities. at McDermott Will & Emery, based in Tinley Park, Illinois, United States. AeroLeads shows a work email signal at mwe.com and a matched LinkedIn profile for Sheila Frye.
Sheila Frye previously worked as Senior Application Engineer - Document Management Systems at Mcdermott Will & Emery and Applications Engineer - Document Management Systems at Mcdermott Will & Emery. Sheila Frye holds Msis, Engineering from Strayer University-Maryland.
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{first_initial}{last}@mwe.com
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Profile bio
About Sheila Frye
Strong technical skills, both in the direct knowledge of the DMS and analytical abilities to help resolve issues for users. A tireless advocate for users ensuring issues are being heard and addressed. Good documentation skills, teaching skills and able to work well with different groups. Natural liaison between customers and vendors and able to convey both points of view. Reputation of being a tenacious troubleshooter. Key skills include:• Requirements Analysis • Unit Testing• Integration Testing• Regression Testing• Vendor Relations • Test ScriptsSpecialties: Subject matter expert (SME) for the overall DMS environment, including third-party tools and integrating applicationsConfiguration management -track > over 100 special customizations and registry keys for client software.
Listed skills include Software Documentation, Troubleshooting, Document Management, Sharepoint, and 27 others.
Current workplace
Sheila Frye's current company
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7 roles · 25 years
Sheila Frye work experience
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Applications Engineer - Document Management Systems
Current
May 2017 - Present
Qa Manager
Managed onsite and offshore QA teams.QA point of contact for the company leadership and cross-functional teams.Own test plans and documentation that communicates the standards and procedures of QA teams.Chair scrum/defect review meetings with project team stakeholders to discuss issue found during testing and their current statusesProvide leader experienced in building and managing on-site and offshore teams.Provide end-to-end management of QA tasks in different SDLC (Agile) and concurrent enterprise level system development.Develop test strategy based on customer requirements, project constraints and risk analysis and delivering high quality products.Work closely with Quality Engineering Teams to provide input on manual test cases that could be automated.Implement, gather, and report team and project metrics which demonstrate business value and showing continuous improvement in an Agile environment.Accountable for the quality of test services during all stages of SDLC. Manage setup and maintenance of test environments.
Aug 2015 - May 2017
Senior Software Qa Engineer
· Responsible for maintaining quality standards for Worksite products.· Developing, modifying, and executing software test strategies, plans and test suites. · Maintaining records of test results to assist in debugging and modification of software. · Analyzing test results to ensure existing functionality and recommending corrective action. Participate in daily Scrum/Agile meetings· Developing tools and environments to automate test cases. · Acting as an informed team member providing analysis and recommendations. · Applying functional and non-functional test strategies as appropriate.
Jul 2013 - Aug 2015
Document Management Engineer
Responsible for engineering, administration and support of the firm-wide document management system. This entails daily application administration, maintenance, operations, documentation and validation of all DMS components. Serves as the subject matter expert for the overall DMS environment, including third-party tools and integrating applications. Responsible for the overall Document Migration Process as well as the administration of ethical walls within the DMS. Engineering support responsibilities that include matter-centric workspace configuration, design and setup of web-based collaboration spaces, SQL table manipulation, and 2nd/3rd level user support
Jan 2011 - Jul 2013
Document Management Adminstrator
Administers the firm-wide document management system, Interwoven DeskSite. Ensure that daily user administration, maintenance, operations, documentation and validation of all DMS components. Provide third level user support, ensuring accurate documentation, testing modified and/or new functions, and participating in other projects as appropriate. Execute SQL queries to run reports or perform other administrative functions. Perform troubleshooting and analysis functions of applications as needed. Document and communicate task status, issue status, and resolution of all DMS administrative issues. Document functions and processes as directed. Test modified and/or new functions as directed. Document system map, data sources, and maintenance procedures per management direction. Work with Interwoven as appropriate to resolve administration issues.
2002 - Jan 2011
It Support @ Sidley
Provide technical support for a client base including attorneys, legal secretaries and support staff on three continents averaging 45-65 calls daily. Assess user needs and troubleshoot software issues related to Word 97, Excel, PowerPoint, Outlook, WordPerfect 6.1, iManage, Interaction, Internet Explorer, Comparite, RightFax/Mailroom for Windows and Remedy. Provide Remote Access assistance using Citrix/AT & T Dialer. Install network and local printers; administer network printers, files and user accounts through Enterprise Administrator. Troubleshoot basic hardware issues. Test new upgrades and software.
Apr 2001 - Sep 2002
2 education records
Sheila Frye education
Msis, Engineering
Strayer University-Maryland
Ba, Network Applications
Robert Morris University - Illinois
FAQ
Frequently asked questions about Sheila Frye
Quick answers generated from the profile data available on this page.
What company does Sheila Frye work for?
Sheila Frye works for McDermott Will & Emery.
What is Sheila Frye's role at McDermott Will & Emery?
Sheila Frye is listed as Strong technical skills, both in the direct knowledge of the DMS and Analytical Abilities. at McDermott Will & Emery.
What is Sheila Frye's email address?
AeroLeads has found 1 work email signal at @mwe.com for Sheila Frye at McDermott Will & Emery.
Where is Sheila Frye based?
Sheila Frye is based in Tinley Park, Illinois, United States while working with McDermott Will & Emery.
What companies has Sheila Frye worked for?
Sheila Frye has worked for Mcdermott Will & Emery, Imanage, Hewlett-Packard, Kirkland & Ellis Llp, and Law Firm.
How can I contact Sheila Frye?
You can use AeroLeads to view verified contact signals for Sheila Frye at McDermott Will & Emery, including work email, phone, and LinkedIn data when available.
What schools did Sheila Frye attend?
Sheila Frye holds Msis, Engineering from Strayer University-Maryland.
What skills is Sheila Frye known for?
Sheila Frye is listed with skills including Software Documentation, Troubleshooting, Document Management, Sharepoint, Technical Support, Active Directory, Requirements Analysis, and Testing.
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