Providing technical support and troubleshooting.Engage in product testing and issue investigation.Collect, analyze and report system performance and reliability data to support metrics relating to overall customer impact.Collaborate with internal teams and customers to help prioritize opportunities for product improvement. Experience in coordinating with internal teams and developing test plans and test cases using TestRail and presenting the test reports to stake holders.Engaged in triaging the issue to help customers by looking into raw logs using Kibana and Splunk.Created documentation and dashboards on Jira and confluence

Executing tests to validate products and software applications.Identifying viable test strategies in order to support testing product functionality.Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis on product testability and verification.Ensures proper execution of regression test procedures.Collaborates with product and development teams to identify product and technical requirements.Work with other Quality Assurance Engineers or Software Engineers to identify, reproduce and document bugs or defects.

Developed and Implemented supervised Machine Learning and deep learning Algorithm to estimate missing values in data sets.

Teaching Logisim and Xilinx Vivado Software to implement Logic design on Breadboard and FPGA artix-7 board in Fundamental of Digital Circuits Lab.

Assisted in projects of PLC programming for industrial automation. Designed SCADA for the project- Correctional Facility using PLC, SCADA and GSM Feedback system.