• Researched competitors' activities and products to uncover new trends• Met with different agencies like print media, air media, Outdoor marketing, etc. for quarterly marketing planning.• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.• Reviewed customer service agreements for terms and conditions pricing and accuracy.• Closed lucrative sales deals using strong negotiation and persuasion skills.• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.• Maintained an ethical and positive working environment to reduce turnover and promote high retention rates.• Evaluated performance against goals and implemented appropriate development plans.• Promoted continuing education opportunities for the sales team to bolster skills and add value to the department.• Established and cultivated solid business relationships with new or existing customers.• Recruited and hired top-level talent to add value and expertise to the sales department.• Met with clients, delivering presentations and educating them on product and service features and offerings.• Resolved customer issues quickly to close deals and boost client satisfaction.• Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.